Work-life balanceFlexible work hoursPersonal development programs401k matchStock Options / Equity / Profit SharingCompany Culture
Overview
20
years of professional experience
Work History
Uber
Surprise , AZ
Rideshare Driver & Shopper /Delivery Driver
02.2025 - Current
Job overview
Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
Picked up riders at designated locations and greeted upon vehicle entry.
Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
Fellowship Square Surprise
Surprise, AZ
Senior Resident Move-In Coordinator
05.2024 - 11.2024
Job overview
Assessed customer needs and feedback to enhance service quality.
Conduct walkthroughs of apartments at move-in and move-out to guarantee resident satisfaction.
supported new residents in settling in, guaranteeing understanding of all functions and guiding through the facility.
Self Employed
Camas, WA
Senior Living Care Companion
03.2018 - 03.2019
Job overview
Improved patient outlook and daily living through compassionate care developing a strong, trusting rapport.
Tracked and reported clients' progress based on observations and conversations.
Engaged client by conversing and participating in activities and hobbies.
Summit Mortgage Corp
Vancouver, WA
Business Development Manager
03.2013 - 10.2017
Job overview
Proposed strategies, established budgets and determined tactics for marketing promotions related to trade shows, conferences and various similar events.
Participated in industry and trade organizations to build industry and customer alliances.
Developed short-term and long-term vision and strategy to achieve targeted sales objectives.
Supported sales team members to drive growth and development.
Evergreen School District
Vancouver, WA
Learning Support
09.2009 - 05.2013
Job overview
Created, managed, and participated in variety of learning environments and activities to support opportunities for students to develop full potential and achieve learning objectives.
Prepared plans, materials, and activities for students.
Instructed students with physical and cognitive disabilities.
Partnered with standard education teachers from across academic departments.
Pier One Imports
Vancouver , WA
Retail Sales Supervisor
11.2010 - 03.2013
Job overview
Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
Trained junior employees proactive strategies to meet operational and sales goals.
Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift.
Adair Homes
Woodland, WA
Home Ownership Counselor
11.2006 - 03.2008
Job overview
Communicated with potential buyers to understand their property needs and preferences, conducted model home walk-throughs
Engaged weekly with management teams, construction contractors and clients to communicate and evaluate project status results.
Connected individuals with relevant community resources and coordinated referrals.
Maintained current and accurate CRM database of prospective customers.
Skills
Focused on Customer Satisfaction
Adaptive Team Player
Engaging & Empathetic Personality
Interpersonal & Relationship Building skills
CRM/ Data Management
Compassionate Caregiving
Educational support
Quote
Judge a man by his questions rather than his answers.