
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
As a server at Red Lodge Mountain my most important task is to provide excellent service to our guests. This includes greeting the guests and interacting with them in a friendly and efficient manner, taking food and beverage orders, entering order accurately into POS system, checking back to make sure everything is ok/beverage refills, taking credit card/cash payment, bussing tables, cleaning/sidework, running shift report and making accurate cash drop.
At Ponds Lodge I was responsible for opening duties to make sure the bar/restaurant was ready for service. As always in the restaurant industry, excellent guest service while managing multiple tables including order taking and delivery, utilizing POS system accurately, cleaning/stocking/sidework, running shift report and making an accurate cash drop.
I was responsible for serving guests in a friendly and efficient manner at a busy beach bar. I had to ensure everyone was having a good time while serving responsibly and keeping an eye out for any potential problems. Starting tabs and utilizing POS system, stocking, cleaning,running shift report and an accurate cash drop.
Montana State Alcohol Server Training