Dedicated professional with strong customer service skills, time management, and communication abilities. Committed to delivering exceptional experiences while ensuring safety compliance and attention to detail in fast-paced environments.
Overview
15
15
years of professional experience
Work History
Shopper
Instacart
Cheektowaga
08.2019 - Current
Selected and packed customer orders accurately for timely delivery.
Navigated store layouts efficiently to locate products quickly.
Communicated with customers to confirm substitutions and preferences.
Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
Completed pickup and shopping orders for customers within local area.
Production Associate
Tesla
Buffalo
11.2025 - 02.2026
Operated assembly line equipment to assemble electric vehicle components.
Followed safety protocols to maintain a safe working environment.
Ensured that all safety protocols were followed during the production process.
City Carrier Assistant
United States Postal Sevice
Buffalo
05.2024 - 11.2025
Delivered mail efficiently to residential and commercial addresses daily.
Operated postal delivery vehicles in compliance with safety regulations.
Assisted customers with inquiries, enhancing their understanding of available services.
Collaborated with team members to coordinate timely delivery of mail and packages.
Adhered to service standards while managing workload during peak times.
Delivered and collected mail on foot or by vehicle under varying road and weather conditions.
Prepared mail in delivery sequence, improving efficiency during route execution.
Supervisor
Primark
Cheektowaga
03.2023 - 02.2024
Supervised daily store operations, ensuring adherence to company policies and enhancing operational efficiency.
Trained new employees on customer service standards and operational procedures, fostering a customer-centric culture.
Managed inventory levels and organized stockroom for efficient product access.
Resolved customer inquiries and complaints promptly to ensure satisfaction.
Monitored cash handling procedures to maintain accuracy during transactions.
Monitored employee productivity, delivering constructive feedback and coaching to promote skill development.
Educated new employees on essential company policies and operational procedures during onboarding.
Shoe Coordinator
Marshalls
Cheektowaga
09.2022 - 03.2023
Coordinated shoe inventory and organized displays to enhance customer engagement.
Assisted customers in selecting shoes by offering tailored product information.
Collaborated with team members to maintain store cleanliness and organization.
Ensured safety compliance in shoe department, contributing to a secure shopping environment.
Assisted customers in selecting the right pair of shoes based on their needs and budget.
Store Associate
Aldi
Cheektowaga
04.2017 - 06.2021
Assisted customers with product inquiries and provided exceptional service.
Organized merchandise displays to create inviting shopping environment and improve customer engagement.
Operated cash register, processing transactions efficiently and accurately.
Stocked shelves with products, ensuring proper labeling and inventory management.
Maintained cleanliness of store areas to ensure safe shopping experience and compliance with health regulations.
Collaborated with team members to achieve daily operational goals and tasks.
Stocked, replenished, and organized inventory to optimize product availability and enhance overall store presentation.
Store Associate
Walmart
Cheektowaga
03.2020 - 08.2020
Assisted customers with product inquiries, ensuring satisfaction and fostering loyalty.
Organized merchandise displays to improve accessibility and encourage customer engagement.
Operated cash register, processing transactions efficiently and accurately.
Stocked shelves with products, ensuring proper labeling and inventory management.
Maintained cleanliness of store areas, supporting a safe shopping environment.
Dietary Aide
Terrace View Long Term Care Facility
Buffalo
04.2016 - 07.2016
Prepared and served meals according to dietary guidelines and resident preferences.
Maintained cleanliness and organization of kitchen and dining areas to ensure a safe and welcoming environment for residents.
Facilitated meal selection and provided attentive service during dining hours to enhance residents' dining experience.
Followed safety protocols for food handling and sanitation practices consistently.
Executed general cleaning duties, including sweeping floors and washing dishes, to uphold hygiene standards and support kitchen operations.
Kitchen Staff Member
Chuck E Cheese
Amherst
01.2016 - 04.2016
Ensured cleanliness and organization of kitchen equipment and workstations to support efficient operations.
Coordinated with team members to deliver timely service and uphold quality standards.
Cleaned and sanitized work surfaces, equipment, utensils, dishes, or silverware.
Sustained cleanliness of work areas throughout shift to promote a safe and hygienic environment.
Followed health and safety guidelines for food preparation and service.
Assistant Manager
Dollar Tree
Amherst
05.2011 - 10.2015
Supervised daily operations by scheduling shifts and assigning duties, ensuring efficient workflow and team coverage.
Coordinated training sessions for new employees to familiarize them with company policies and procedures, enhancing onboarding experience.
Monitored compliance with safety regulations and company policies, promoting a safe work environment.
Money handling, counted down deposits and took them to the bank