JENNIFER XIONG
Fresno,CA
Summary
To secure a position seeking opportunity to prove efficiency and unsurpassed work ethic within a challenging laborer position.
Overview
3
3
years of professional experience
Work History
Personal shopper
Sam's Club
08.2021 - Current
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Maintains safety of Facility by following all safety standards, procedures, and guidelines including conducting safety sweeps, following proper forklift spotting procedures, following proper procedures for handling and disposing of hazardous materials, following Company steel standard guidelines, and correcting/reporting unsafe situations to Management
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Bins and picks merchandise using inventory management system, correcting discrepancies to improve overall accuracy.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback
Licensed Nail Technician
Nail Time And Spa
09.2018 - 06.2020
- Prepared nail beds and cuticles, shaped nails and applied polish for over hundreds of daily customers
- Cleaned and sanitized equipment and workstation in compliance with health and safety regulations
- Responding to customer requests and concerns
- Provided training and mentoring to new staff to maximize performance
- Directed incoming calls to internal personnel
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
- Answered multiple incoming calls daily to schedule appointments, resolve mishaps and time issues
- Maintain a clean and neat reception area to give visitors a positive first impression
- Corresponded with clients through email, telephone or postal mail
- Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
Education
High School Diploma - undefined
Chugiak High School
Skills
- Great Customer Service skills
- Good listening skills
- Computer skills
- Organization and Time management
- Manicure & Pedicures preparation
- Sanitation procedures
- Product Knowledge
- Inventory Management Systems
- Maintaining Freshness
- Productivity Performance
- Bagging and Packaging
- Personal Shopping
Timeline
Personal shopper
Sam's Club
08.2021 - Current
Licensed Nail Technician
Nail Time And Spa
09.2018 - 06.2020
High School Diploma - undefined
Chugiak High School
Similar Profiles
Amanda MorganAmanda Morgan
Assistant Director at Sam's Club Kids Club/Bright HorizonsAssistant Director at Sam's Club Kids Club/Bright Horizons
Shawn WigleyShawn Wigley
Freezer Associate at Sam's ClubFreezer Associate at Sam's Club
Bailey BoothBailey Booth
Fresh Food Associate at Sam's ClubFresh Food Associate at Sam's Club
TERESA LAWRENCETERESA LAWRENCE
Front End Associate at Sam's ClubFront End Associate at Sam's Club
Roxanne GarciaRoxanne Garcia
Resource Counseling Assistance at Calwa ElementaryResource Counseling Assistance at Calwa Elementary