Summary
Overview
Work History
Skills
Timeline
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Corrie L Cook

Raleigh,NC

Summary

Analytical and high performing loan specialist recognized for effecting transformational change and developing comprehensive strategies to ensure long term business growth and sustainability, maximize profitability and improve customer satisfaction and overall business performance. Relentless and unyielding dedication to delivering quality project outcomes and maximizing profits through proficient compliance with industry regulations and best practices. Turnaround mastermind with solid marketing and business development experience with a proven track record of processing term loans on residential properties.

Overview

11
11
years of professional experience

Work History

Wholesale Mortgage Loan Processor

CTC Loan Processing, LLC
Hedgesville, WV (remote)
03.2023 - Current
  • Maintained relationships with a high volume of brokers while staying up to date with a large number of different lenders and their portals, procedures, and guidelines.
  • Processed Non- QM, FHA, Conventional, USDA, and VA residential loans.
  • Coordinated activities between borrowers, lenders, brokers, attorneys, realtors, insurance companies.
  • Communicated regularly with customers throughout the entire process from origination through closing.
  • Gathered property appraisals, surveys and tax records to update mortgage loan files.
  • Managed loan application pipeline by completing and submitting reports within allotted turn-around times.
  • Analyzed financial data such as income, assets, liabilities, and credit history to determine risk factors associated with each loan application.
  • Planned and completed group projects, working smoothly with others.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Maintained updated knowledge through continuing education and advanced training.
  • Recognized by management for providing exceptional customer service.

Mortgage Loan Processor

Embrace Home Loans
Newport, RI (remote)
01.2019 - 07.2022
  • Processed FHA, Conventional, USDA, VA residential loans. Incorporated knowledge in reading and understanding appraisals, credit reports, and title documents to run and read AUS findings.
  • Utilized understanding of income to complete income calculations.
  • Collected documents to ensure a complete and clean file submission to underwriting.
  • Chaired a large pipeline of loans and all activities involved with each transaction.
  • Brainstormed with team members to help resolve complex issues.
  • Ignited company growth by maintaining knowledge and procedures to adhere to Federal guidelines for proper loan documentation and relevant regulations.
  • Forged partnerships with loan officers, borrowers, underwriting, and title companies to ensure smooth settlements for all parties.

Loan Officer Assistant

Prosperity Home Mortgage
Salisbury, MD
07.2017 - 12.2018
  • Reviewed contracts for purchase transactions to ensure compliance with lender requirements.
  • Aligned the organization for growth by fostering productive relations with clients, realtors, and title companies to increase profits and expand customer base.
  • Achieved measurable outcomes by assisting the loan officer and processing staff in processing and closing residential mortgage loans.
  • Provided extensive communication with borrowers throughout the loan process and in gathering documents to satisfy conditions of their approval.
  • Assisted loan originators and processors by ordering property related items needed; such as title work, certifications, and verifications.

Legal Assistant

Anthenelli, Phoebus, & Hickman, LLC
Salisbury, MD
03.2016 - 07.2017
  • Managed office scheduling and kept accurate notes on deadlines, motions, and other dates.
  • Maintained knowledge on case status by reviewing relevant records and reporting back to clients.
  • Provided administrative support to attorneys by managing calendars; scheduling appointments; organizing files; preparing correspondence; filing court documents; and obtaining necessary signatures.
  • Drafted legal complaints, summonses and interrogatories.
  • Mailed and arranged for delivery of legal correspondence to clients, witnesses and court officials.
  • Provided administrative support and conducted research to assist attorneys in civil litigation preparation.
  • Reviewed and prepared legal documents, such as contracts, pleadings, motions, briefs, memoranda of law and discovery requests.
  • Filed pleadings and paperwork with court clerk to meet strict deadlines.
  • Tracked and submitted attorneys' expenses.

Sales Representative

Verizon Wireless Corporation
Salisbury, MD
09.2012 - 03.2016
  • Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
  • Developed customized sales techniques for existing accounts while identifying new business prospects.
  • Adhered to company initiatives and achieved established goals.
  • Utilized CRM software tools to track progress of each sale cycle stage.
  • Fostered relationships with customers to expand customer base and retain business.
  • Recognized for my customer satisfaction and rapport.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Maintained knowledge of sales and promotions, return policies and security practices.

Skills

  • High Volume Pipeline Management
  • Work Flow Planning
  • Business Intelligence & Analytics
  • Budgeting, Planning & Forecasting
  • Regulatory Requirements
  • Quality Assurance & Control
  • Documentation & Closing Procedures
  • Persuasive Negotiation
  • Risk Assessment & Management
  • Procedural Compliance
  • Customer Relations & Satisfaction
  • Reviewing Financial Paperwork
  • Conflict Management

Timeline

Wholesale Mortgage Loan Processor

CTC Loan Processing, LLC
03.2023 - Current

Mortgage Loan Processor

Embrace Home Loans
01.2019 - 07.2022

Loan Officer Assistant

Prosperity Home Mortgage
07.2017 - 12.2018

Legal Assistant

Anthenelli, Phoebus, & Hickman, LLC
03.2016 - 07.2017

Sales Representative

Verizon Wireless Corporation
09.2012 - 03.2016

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Corrie L Cook