Corrina Gumphrey
Saint Paul,MN
Summary
Dedicated security and investigations professional with nearly a decade of experience in CCTV surveillance, emergency response, and law enforcement support. Demonstrates expertise in real-time decision-making and evidence analysis, along with proficiency in navigating complex multi-system environments. Proven ability to prioritize tasks effectively under pressure while maintaining clear communication and collaboration with patrol officers to enhance public safety. Aiming to leverage these skills to contribute to advanced security solutions in a dynamic organization.
Overview
5
5
years of professional experience
Work History
Dispatch Supervisor
Hamline University
Saint Paul, MN
02.2022 - Current
- Manage 40+ student workers among three positions requiring payroll, scheduling, hiring, and training on a yearly basis. Mediate conflicts between employees, and identify and address issues within the office.
- Monitor and review CCTV footage across campus to identify suspicious activity, policy violations, and potential criminal incidents, relaying critical information to Public Safety officers in real time.
- Lead investigations into university policy violations and criminal incidents by compiling video evidence, badge-scan data, and case documentation.
- Utilize Report Exec and Ally Spillman CAD systems to review calls for service, update case files, and communicate with officers in the field.
Security Dispatcher
Allina Health
Saint Paul, MN
07.2020 - 02.2025
- Dispatch officers to calls while documenting reports, contacting necessary agencies, and walking reporting parties through emergency situations.
- Answer an average of 50 calls per day by addressing inquiries, solving problems, and providing dispatch information for three separate hospitals.
- Monitor and assess CCTV footage to identify security threats, unauthorized activities, and safety concerns across three hospital locations, while dispatching officers to incidents and maintaining real-time communication via radio and CAD systems.
Assistant Probation Officer
Dakota County
Hastings, MN
08.2021 - 02.2022
- Facilitate client programming throughout the day, such as recreation, cognitive groups, meals, and schooling, while monitoring behavior and maintaining safety in the facility, using de-escalation and control tactics when necessary.
- Develop and maintain client event timelines, ensuring all required documentation, incident reports, and compliance records are accurately completed.
Education
Bachelor of Arts - Criminal Justice
Hamline University
Saint Paul, MN05-2020
Skills
- Critical Thinking and Problem Solving
- Attention to detail
- Multitasking and prioritization
- Proficiency in Microsoft and Google Suite
- CCTV Surveillance and Video Review
- CAD Programs (Report Exec and Ally Spillman)
Timeline
Dispatch Supervisor
Hamline University
02.2022 - Current
Assistant Probation Officer
Dakota County
08.2021 - 02.2022
Security Dispatcher
Allina Health
07.2020 - 02.2025
Bachelor of Arts - Criminal Justice
Hamline University
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