Accomplished Health Information Management Analyst with a proven track record at Montefiore St Luke's Cornwall Hospital, excelling in teamwork and collaboration, and adept in Epic and EHR systems. Spearheaded a scanning code project enhancing data integrity, and led quality checks achieving a 95% accuracy rate, demonstrating exceptional problem-solving and leadership skills.
Overview
9
9
years of professional experience
Work History
Health Information Management Analyst
Montefiore St Lukes Cornwall Hospital
11.2022 - Current
Ability to lead and collaborate with multidisciplinary teams, establishing credibility within the departments, including clinical providers and management, fostering a culture of excellence.
Organizing and maintaining patient records using Epic system workflow for both inpatient and outpatient, including chart corrections and DRG denial.
Assisted in creating a scanning code for documents that created fewer errors in maintaining data integrity and compliance with health regulations.
Assisted as an Epic trainer for all new documents to ensure quality and adherence.
Managing and maintaining an average of 820 charts per week, for inpatient, Same day surgery, Birthing center, and Cardiac Cath lab including IR.
Utilizing Epic and EHR for conducting routine quality checks, identifying, and rectifying discrepancies, resulting in a 95% accuracy rate.
Conducted research projects involving analysis of health data, contributing to the advancement of healthcare practices and policies.
Unit Secretary /ICU /Cardiac Stepdown /per Diam
Montefiore St Luke's Cornwall Hospital
01.2019 - Current
Maintained current and accurate medical records for patients.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Maintained rapport with physicians, nurse,s and other healthcare personnel.
Maintained patient confidentiality in line with HIPAA regulations.
Provided information for patient admissions and discharges to foster timely processing.
Contributed to positive patient experiences by greeting visitors, providing directions, and addressing inquiries professionally.
Expedited patient admissions process by gathering essential data from patients upon arrival and accurately entering it into electronic health records systems.
Scheduled patient appointments to maximize healthcare provider availability.
Outpatient Secretary Burke Physical Therapy
Montefiore St Luke's Cornwall Hospital
01.2019 - 11.2022
Maintained daily report documents, memos and invoices.
Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
Answered multi-line phone system and enthusiastically greeted callers.
Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
Scheduled appointments and conducted follow-up calls to clients.
Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
Maintained electronic filing systems and categorized documents.
Entered data into system and updated customer contacts with information to keep records current.
Oscar De La Renta
Oscar De La Renta
05.2015 - 01.2019
One million dollar seller annually.
Created a one hundred thousand dollar fur sale event.
Worked closely with international customers to create lasting relationships that drove sales.
Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
Developed a loyal customer base through personalized interactions, increasing repeat business and in-store visits.
Collaborated with the store manager to develop marketing initiatives that drove traffic and increased brand awareness.
Interviewed, hired, and trained staff associates and equipped them to comply with company policies and procedures.
Provided weekly work schedules to employees to accommodate business demands and vacation requests.
Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Education
High School Diploma -
Newburgh Free Academy
Newburgh, NY
05.2001 -
Skills
Trained in Epic and EHR
Timeline
Health Information Management Analyst
Montefiore St Lukes Cornwall Hospital
11.2022 - Current
Unit Secretary /ICU /Cardiac Stepdown /per Diam
Montefiore St Luke's Cornwall Hospital
01.2019 - Current
Outpatient Secretary Burke Physical Therapy
Montefiore St Luke's Cornwall Hospital
01.2019 - 11.2022
Oscar De La Renta
Oscar De La Renta
05.2015 - 01.2019
High School Diploma -
Newburgh Free Academy
05.2001 -
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