Server
The Cheesecake Factory Restaurant
Wauwatosa
03.2023 - Current
- Greeted guests and provided menus.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Served food and beverages to patrons and confirmed complete orders.
- Cleaned tables and chairs to prepare dining area for next customers.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Checked food before serving it to customers.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Prepared checks, itemizing total meal costs and taxes.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.