Corrine Davis
Roseville,United States
Summary
Dedicated mental health worker/responder with extensive mental health, AOD and homeless expertise and certification. Delivered exceptional patient support in community-based treatment programs . Fantastic communications skills and compassionate nature enabled positive outcomes in challenging environment. Dependable and willing to go the extra mile to execute a successful outcome.
. Skilled in client assessment, resource coordination, and conflict resolution. Known for adaptability, reliability, and fostering collaborative environments to meet evolving needs. Passionate about delivering impactful outcomes and driving continuous improvement.
Overview
21
21
years of professional experience
Work History
Lead Case Manager
Sacramento Street Medicine
02.2024 - Current
- Enhanced client satisfaction by efficiently managing caseloads and providing personalized support.
- Reviewed cases regularly to identify trends or common issues that could inform improvements in service delivery approaches.
- Managed crisis situations effectively, providing immediate assistance and coordinating follow-up support as needed.
- Advocated for clients'' needs at all levels of the organization, promoting positive change in service delivery models.
- Coordinated services for clients across multiple agencies, ensuring seamless provision of necessary supports.
- Provided mentorship to junior case managers, fostering professional growth within the team.
Mental Health Responder
Hope Cooperative
08.2022 - 01.2024
- Build relationships with homeless individuals to offer housing, mental health services and AOD resources as needed
- Counseled and mentored clients on substance use and life choices.
- Helped clients develop new coping skills related to stress and effects of being homeless
- Identified behaviors that necessitated intervention, assessed for risk and provide resources that may be appropriate.
- Treated clients and families with respect and dignity.
- Educated patients and families on mental health conditions, treatments, coping strategies, and available resources.
- Developed strong rapport with patients, fostering trust and open communication essential for effective treatment plans.
- Advocated for patient rights and maintained a safe, therapeutic environment conducive to healing and recovery.
Team Coordinator/Lead
Hope Cooperative
06.2016 - 08.2022
- Supervised 10-12 co-workers, Interns and peer partners.
- Managed team workload to reach targets for specific tasks.
- Developed solid professional relationships to broaden efficiency of housing department.
- Trained, motivated and guided on-boarding members.
- Built strong relationships with community resources through positive attitude and attentive response and referrals.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Took on additional job duties during unexpected backlog, resulting in meeting project target date.
- Created staff schedules, approved requested time off, and updated reports..
Mental Health Worker
Hope Cooperative
11.2013 - 05.2016
- Carried Caseload of 40 +, Documented client progress in Avatar.
- Utilized Rehab to support clients in meeting therapeutic goals.
- Performed client assessments and developed treatment plans.
- Provided clients with recommendations to community resources.
- Delivered individualized counseling services to clients working through issues such as mental illness and substance abuse.
- Group facilitation
- Collaborated with counselors, physicians and nurses to plan or coordinate treatment, drawing on social work experience and patient needs.
Mental Health Worker
Visions Unlimited
07.2007 - 11.2013
- Documented client progress in Avatar
- Provided clients with recommendations to community resources.
- Delivered individualized counseling services to clients working through issues such as mental illness and substance abuse.
- Evaluated patients and referred to medical resources as needed.
- Group facilitation
- Carried case load of 100+
Weekend Supervisor
Sister Nora's Place
02.2005 - 12.2010
- Improved employee performance through positive reinforcement and effective training.
- Determined appropriate job tasks for team members based on training and individual strengths.
- Performed all required tasks at start and end of shift to facilitate seamless transitions between work groups.
- Oversaw team of 8 employees focused on mental health, homeless and shelter work.
Mental Health Worker
El Hogar(River City Community Homeless Program)
10.2003 - 06.2007
- Documented client progress in confidential files.
- Provided clients with recommendations to community resources.
- Delivered individualized Rehabilitation and case management services to clients working through issues such as mental illness and substance abuse.
- Worked collaboratively with other mental health professionals to provide consistent care and minimize diversion.
- Observed and monitored client behavior and responses to treatment.
Education
Bachelor of Science - Human Services
University of Phoenix
03.2013
Skills
- Coordinating Care
- Community Mental Health Programs
- Intake Assessment
- Encouragement and Motivation
- Needs Assessment
- Crisis Resolution
- Charting and Clinical Documentation
- Referrals to Housing options
- Harm reduction
- Case Documentation
- Client Advocacy
- Ethical Practice
- Progress Monitoring
Timeline
Lead Case Manager
Sacramento Street Medicine
02.2024 - Current
Mental Health Responder
Hope Cooperative
08.2022 - 01.2024
Team Coordinator/Lead
Hope Cooperative
06.2016 - 08.2022
Mental Health Worker
Hope Cooperative
11.2013 - 05.2016
Mental Health Worker
Visions Unlimited
07.2007 - 11.2013
Weekend Supervisor
Sister Nora's Place
02.2005 - 12.2010
Mental Health Worker
El Hogar(River City Community Homeless Program)
10.2003 - 06.2007
Bachelor of Science - Human Services
University of Phoenix
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