Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Corrine Michelle Anderson

Phoenix,AZ

Summary

National Home Lending Program Manager skilled in data analytics as well as experienced in delivering executive level presentations and meeting organization. Brings over eight years of mortgage experience in multiple roles including sales, operations, management and training.

Meticulous and proficient in collecting, organization and interpreting data in order to provide concise and relevant business decisions and project plans.

Overview

5
5
years of professional experience

Work History

Community & Affordable Lending Program Manager

JPMorgan Chase
08.2022 - Current
  • Leads the Chase Home Lending Military Lending strategy through planning and executive initiatives to drive VA lending and increase home ownership among the veteran and active-duty service member population.
  • Assists our Community Home Lending strategy by supporting our Community Home Lending Advisors, through partnership with sales leadership, training, data & analytics and our localized business development team to optimize our sales team.
  • Enhanced Military lending and Community Home Lending visibility with regular status updates to divisional leaders and home lending managing directors.
  • Partnership with Business Development Managers and their leadership team to increase realtor engagement through local trade organizations and realtor education events to drive REC, minority and LMI lending initiatives within the organization.
  • Supports overall Community & Affordable Lending initiatives to drive REC, Fair Lending and CRA OKRs within home lending.

Sales Strategy Support Analyst

JPMorgan Chase
03.2021 - 08.2022
  • Managed, coached and supported newly hired and seasoned loan officers, while providing regular feedback to senior leadership during on-boarding and continued education.
  • Ensured our team maintained a strong relationship and open communication with sales and operations leadership while identifying trends, needs and shifts in the market to help uncover additional training opportunities.
  • Created training project plans with established timelines and OKRs, then managed through completion and implementation.
  • Managed completion of planned file audits, reviewed records and procedures for accuracy to accomplish objectives and appraised policies and plans under audit review for loan officers and leadership.

Home Lending Advisor

JPMorgan Chase
06.2019 - 03.2021
  • Utilized inbound and outbound calling techniques to build book of business and referral network while in a call center environment.
  • Proactively assisted other team members in finding and deciphering current guidelines and overlays as well as mastery in troubleshooting LOS and other critical system errors during application to avoid unnecessary IT tickets.
  • Created multiple guideline and underwriting templates for both new hires in the Academy as well as assisting in upskilling seasoned purchase loan officers.

License New Construction Loan Officer

Toll Brothers
10.2018 - 06.2019
  • Handled pipeline of 120+ active new construction loans from initial pre-qualification through closing with average build time of 7 months from initial contract.
  • Maintained consistent communication with client pipeline, community sales partners and realtor partners throughout transaction.
  • Mastery of complex income and asset transactions, including but not limited to self-employment with multiple business structures and pass-through accounts, RSU and asset depletion income.
  • Extensive training and proficiency of multiple sets of lender guidelines to ensure salability of closed loans through correspondent banks used for financing.

Education

Bachelor of Arts - Sociology

Washington State University
Pullman, WA

Skills

  • Project Management
  • Training & Development
  • Stakeholder Relations
  • Performance Monitoring
  • Data Management
  • Team Management and Leadership

Affiliations

  • VAREP
  • MENSA

Timeline

Community & Affordable Lending Program Manager

JPMorgan Chase
08.2022 - Current

Sales Strategy Support Analyst

JPMorgan Chase
03.2021 - 08.2022

Home Lending Advisor

JPMorgan Chase
06.2019 - 03.2021

License New Construction Loan Officer

Toll Brothers
10.2018 - 06.2019

Bachelor of Arts - Sociology

Washington State University

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Corrine Michelle Anderson