Corrinne Downey-Deffendall (Day)
Vincennes,IN
Summary
Most working experience includes knowledge with financials, documentation, and customer service. Currently, pursing a career in psychology or a related field. In third year of obtaining a degree in psychology and looking for a job to gain work experience in that area as well. Collectively, believe with work experience and the education presently obtaining would make a good candidate for the team.
Overview
6
6
years of professional experience
Work History
Loan Processor
First Federal Savings Bank Of Washington
Washington, IN
08.2021 - Current
- Reviewed loan files for completeness, identified missing documentation and generated condition lists for applicants.
- Prepared documents for underwriting by verifying client income, credit reports and other information.
- Worked with customers in person and via telephone to answer questions, process transactions and resolve issues.
- Processed loans within various departments to achieve timely, accurate and fair proceedings.
Teller/New Accounts
First Vincennes Savings Bank
Vincennes, IN
02.2020 - 05.2021
- Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Learned about customer's financial needs, established trust and optimized sales opportunities resulting in quality customer service.
Retail Store Manager
Maurices
Vincennes, IN
02.2019 - 01.2020
- Managed store organization, maintenance and purchasing functions.
- Trained team members in successful strategies to meet operational and sales targets.
- Resolved customer service issues promptly.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
Hostess
423 Smokehouse
Petersburg, IN
06.2014 - 11.2016
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Answered customer questions about hours, seating and menu information.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
Education
Bachelor of Science - Psychology
University of Southern Indiana
Evansville, IN05.2024
Associate of Science -
Vincennes University
Vincennes, IN05.2019
High School Diploma -
South Knox Middle-High School
Vincennes, IN08.2016
Skills
- Property Evaluation
- Employment Verification
- Title Research
- Corporate Financial Statements
- Calm and Professional Under Pressure
- Courteous with Strong Service Mindset
Timeline
Loan Processor
First Federal Savings Bank Of Washington
08.2021 - Current
Teller/New Accounts
First Vincennes Savings Bank
02.2020 - 05.2021
Retail Store Manager
Maurices
02.2019 - 01.2020
Hostess
423 Smokehouse
06.2014 - 11.2016
Bachelor of Science - Psychology
University of Southern Indiana
Associate of Science -
Vincennes University
High School Diploma -
South Knox Middle-High School
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