Cortavius Tyner
Fairburn
Summary
I am experienced in customer service and team leadership. My proficiency as a leader is rooted in a lengthy career in sales and hospitality. I am seeking an opportunity to display my knowledge, learn new skills, and through hard work and dedication show the value I may add to your exceptional brand.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Service Manager
Bravo! Italian Restaurant & Bar
12.2005 - 11.2025
- Communicate with guests in person, by phone, and electronically to promote issue resolution and good guest service.
- Delegate tasks to employees to enhance the guest's dining experience.
- Provide exceptional customer service to ensure satisfaction and loyalty.
- Coordinate and optimize scheduling for service staff.
- Hire, onboard, train, and oversee training for new and existing service staff.
- Manage and execute daily financial transactions.
- Order supplies and co-manage vendor relationships.
Order Selector
Customized Distribution
08.2023 - 09.2024
- Accurately selected orders from inventory according to customers' requests, utilizing RF scanner and pallet jack.
- Effectively communicated with warehouse personnel, supervisors and managers to ensure accuracy of order fulfillment.
- Inspected orders for damages before packing them for shipment; reported any damaged items.
Order Selector/ Training Supervisor
Performance Foodservice
10.2018 - 12.2023
- Accurately selected orders from inventory according to customers requests, utilizing RF scanner and pallet jack.
- Inspected orders for damages before packing them for shipment; reported any damaged items.
- Effectively communicated with warehouse personnel, supervisors and managers to ensure accuracy of order fulfillment.
Education
Bachelor of Science (B.S.) - General Physics Candidate
Jackson State University
Jackson, MS, US05.2026
Skills
- Problem-solving
- Technical troubleshooting
- Multitasking and organization
- Task delegation
- Crew leadership
- Inventory management
- Policy and procedure enforcement
- Relationship building
- Quality control
- Team collaboration and leadership
- Financial controls
- Customer service
- Training and development
- Financial transactions
Certification
- Light Commercial Driver License
- Safeserv
- CPR/AED
- HACCP
Timeline
Order Selector
Customized Distribution
08.2023 - 09.2024
Order Selector/ Training Supervisor
Performance Foodservice
10.2018 - 12.2023
Service Manager
Bravo! Italian Restaurant & Bar
12.2005 - 11.2025
Bachelor of Science (B.S.) - General Physics Candidate
Jackson State University