Cortez Welch
Fayetteville,GA
Summary
Safety-focused EHS and operations professional with 20+ years of experience supporting warehouse, distribution, and logistics environments. Proven expertise in OSHA compliance, safety audits, incident investigation, employee training, and risk mitigation. Recognized for strengthening safety culture, improving audit scores, and reducing workplace incidents in high-volume operations. Resourceful Operations Supervisor known for high productivity and efficient task completion. Skilled in strategic planning, team leadership, and process improvement, ensuring operational excellence. Excel in communication, problem-solving, and adaptability, leveraging these soft skills to navigate complex challenges and drive continuous improvement.
Overview
39
39
years of professional experience
1
1
Certification
Work History
Operations Supervisor
DHL Supply Chain
Union City, GA
11.2025 - Current
- Lead site safety execution across daily warehouse operations, ensuring OSHA compliance and adherence to DHL safety standards.
- Conducted safety observations, audits, and risk assessments to identify hazards and enhance workplace safety.
- Investigate incidents, near misses, and unsafe conditions; implement corrective and preventive actions.
- Delivered safety coaching and accountability to associates and team leads, fostering a culture of safety.
- Tracked and analyzed safety KPIs to support continuous improvement initiatives and reduce incidents.
Training Supervisor
FedEx Supply Chain
Union City, GA
04.1995 - 05.2024
- Led safety training and compliance programs for 350-450 employees, enhancing site-wide safety culture.
- Implemented Intelex safety management system, achieving 97% training compliance.
- Delivered safety observations and coaching, providing corrective feedback to reinforce safe behaviors across the workforce.
- Oversaw onboarding process for new hires in supply chain operations.
- Coordinated with management to identify training needs across departments.
- Conducted training needs assessments to identify individuals' current level of skill compared to required competency for position.
- Conducted incident investigations and implemented corrective action plans to improve safety protocols.
- Followed safety protocols to ensure a secure working environment.
- Collaborated with team members to optimize workflow efficiency.
- Stacked pallets and organized inventory for easy access and retrieval.
- Moved freight, stock and other materials to and from storage and production areas and loading docks.
- Mentored team members to improve skills and performance levels.
- Led training sessions on safety protocols and operational procedures.
- Developed training materials to enhance employee understanding of logistics processes.
- Evaluated training effectiveness through feedback and assessments.
- Completed evaluations of new employees to determine strengths and customize training.
- Conveyed current policy, procedure and compliance information to employees.
- Facilitated workshops on equipment usage and best practices in warehousing.
- Evaluated and communicated trainee participation and performance in reports to management.
- Coordinated the scheduling of classes, workshops, and other training initiatives.
- Provided guidance and support to staff in the areas of customer service, sales, and marketing.
- Assisted in designing course curriculums that met organizational objectives while adhering to industry standards.
- Delivered presentations on topics such as communication skills, problem solving strategies, and goal setting techniques.
- Developed training materials, manuals, procedures, and visual aids to effectively achieve organizational goals.
- Identified and communicated to management regarding areas needing additional training.
- Collaborated with subject matter experts to ensure accuracy of content.
- Used diverse technology resources to provide engaging experience.
- Prepared budgets for upcoming training events including cost estimates for materials, supplies, travel expenses.
- Assisted with onboarding process by providing orientation materials to new hires.
- Met with company and department leaders to gather information for new training courses.
- Reviewed course evaluations from trainees in order to make improvements accordingly.
Military
United States Army
Lawton, Oklahoma
07.1987 - 01.1995
Education
High School Diploma -
M.D. Collins High School
College Park, GASkills
- OSHA Compliance (10 & 30)
- Safety Audits & Inspections
- Incident investigation
- Job Safety Analysis (JSA)
- Hazard mitigation
- Safety training
- Emergency response
- Warehouse & Distribution Safety
- Regulatory Compliance
- Intelex Safety Management System
- Continuous Improvement
- Six Sigma
- Analytical skills
- Leadership development
- Customer relationship development
- Problem solving
- Effective communication
- Team building
- Supply chain management
- OSHA regulations
Certification
- OSHA 10-Hour & 30-Hour
- Adult & Pediatric CPR / First Aid
- NCDOL Safety Certifications
- Six Sigma Green Belt & Black Belt
- ISO 9001:2015
Timeline
Operations Supervisor
DHL Supply Chain
11.2025 - Current
Training Supervisor
FedEx Supply Chain
04.1995 - 05.2024
Military
United States Army
07.1987 - 01.1995
High School Diploma -
M.D. Collins High School