Cortis Sorrells
1369 River Dr,IL
Summary
Driven and versatile professional with experience at Amazon, adept in customer service and chemical handling. Excelled in team collaboration and problem-solving, significantly enhancing operational efficiency and safety. Demonstrates exceptional time management and attention to detail, committed to delivering outstanding guest support and service.
Overview
4
4
years of professional experience
Work History
Housekeeping Room Attendant
Holiday Inn Express Hotel Suites
02.2023 - 07.2024
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Disposed of trash and recyclables each day to avoid waste buildup.
- Assisted in training new employees on housekeeping protocols, leading to improved staff performance.
Stock Associate
Amazon
11.2020 - 06.2022
- Collaborated with team members to maintain a clean, organized, and safe work environment in the stockroom.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Assisted colleagues in other departments when needed to ensure cohesive store operations across all teams.
- Maintained effective team member communication.
Cook
McDonald's
03.2022 - 01.2023
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
Security Officer
New Beginnings Schools Foundation
01.2021 - 02.2022
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Skills
- Customer service-focused
- Chemical Handling
- Time Management
- Multitasking and Prioritizing
- Guest Service and Support
- Customer Service
- Teamwork and Collaboration
- Team Support and Collaboration
- Problem-Solving
- Attention to Detail
Timeline
Housekeeping Room Attendant
Holiday Inn Express Hotel Suites
02.2023 - 07.2024
Cook
McDonald's
03.2022 - 01.2023
Security Officer
New Beginnings Schools Foundation
01.2021 - 02.2022
Stock Associate
Amazon
11.2020 - 06.2022
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