Dedicated and hardworking professional with 6+ years of experience in customer service, communication, and problem solving. A collaborative team player with a team-first mindset and managerial experience. Known for being motivated and dependable.
Overview
6
6
years of professional experience
Work History
Manager
Rocky Mountain Wingshak
American Fork, UT
07.2020 - Current
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Mentored junior staff members, providing guidance on best practices and operational standards.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Video Editor
Multimedia Production
Orem, UT
06.2022 - Current
Contracted to edit together video, audio still imagery and motion graphics for creative and informational multimedia projects for weddings, content creation, and personal projects
Independently created video projects and content accumulating over 110k+ views and 3000+ followers