Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cortne Hinton

Charlotte,NC

Summary

Dedicated professional with a strong work ethic and effective communication skills. Extensive experience in conflict resolution and team collaboration, complemented by meticulous record-keeping and inventory management. Proven ability to deliver exceptional care and support in fast-paced environments, ensuring operational efficiency and client satisfaction. Committed to contributing to team success and achieving organizational objectives.

Overview

7
7
years of professional experience

Work History

Bus Driver

Charlotte Mecklenburg School System
Charlotte, NC
09.2020 - Current
  • Facilitated smooth passenger loading and unloading at designated route stops.
  • Cleaned and sanitized bus interiors to lessen germ spread.
  • Reported any incidents that occurred during route travel to management personnel immediately.
  • Upheld strict DOT reporting records for trips, vehicles and notable incidents.
  • Provided courteous customer service while answering questions regarding routes and schedules.

Customer Service Representative

Randstad
Charlotte, NC
08.2018 - 02.2019
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Maintained detailed records of customer interactions, transactions and comments for future reference.
  • Developed positive relationships with customers through friendly interactions.
  • Used approved scripts to de-escalate angry customers during telephone interactions.

Medical Assistant Externship

Dynamic Health & Pain Management
Charlotte, NC
07.2018 - 08.2018
  • Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
  • Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
  • Verified appointment times with patients, preparing charts, pre-admission and consent forms.
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
  • Prepared treatment rooms for patient examinations.
  • Monitored vital signs of hospitalized patients throughout their stay at the hospital or clinic setting.

Education

High School Diploma -

Phillip O Berry Academy of Technology
Charlotte
06-2016

Associate of Arts - Medical Assistance

South Eastern College
Charlotte

Skills

  • Vehicle operation and route navigation
  • Problem solving and conflict resolution
  • Customer service and communication
  • Team collaboration and patient care
  • Medical records and inventory management
  • Appointment scheduling and office administration

Timeline

Bus Driver

Charlotte Mecklenburg School System
09.2020 - Current

Customer Service Representative

Randstad
08.2018 - 02.2019

Medical Assistant Externship

Dynamic Health & Pain Management
07.2018 - 08.2018

High School Diploma -

Phillip O Berry Academy of Technology

Associate of Arts - Medical Assistance

South Eastern College
Cortne Hinton