Cortnee Hunt
Westland
Summary
I am a very detail-oriented and organized administrative professional with strong communication, scheduling, and data-entry skills. Known for reliability, problem-solving, and maintaining smooth office operations. Seeking to bring efficiency and professionalism to a dynamic workplace.
Overview
7
7
years of professional experience
Work History
Youth advocate
Community care organization
02.2025 - Current
- Support and mentor youth by providing guidance, encouragement, and positive role modeling.
- Advocate for youths’ needs in schools, courts, community agencies, and social services.
- Develop individualized support plans based on each youth’s goals, strengths, and challenges.
- Assist with crisis intervention, de-escalation, and conflict resolution.
Warehouse Worker
Tw Michigan
56525 North Line Rd
11.2025 - 03.2026
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Organized and detail-oriented with a strong work ethic.
Customer service
Forman mills
Detroit, MI
07.2024 - 02.2025
- Process sales transactions accurately (cash, credit/debit cards, mobile payments, checks).
- Scan and bag items efficiently while maintaining product safety.
- Handle cash drawer: open/close register, count money, balance till.
Caregiver
Sigma home care llc
Bingham Farms, MI
03.2023 - 05.2024
- Assist veterans with activities of daily living (ADLs) such as bathing, grooming, dressing, toileting, and mobility.
- Provide companionship and emotional support, especially for veterans coping with PTSD, depression, or service-related trauma.
- Help with medication reminders and monitor for side effects or changes in condition.
- Support safe mobility: transfers, use of wheelchairs/walkers, repositioning, fall prevention.
Customer Service Representative
DTE
Traverse City, MI
01.2021 - 02.2023
- Answer high-volume inbound calls from customers regarding billing, service issues, outages, and general inquiries.
- Provide accurate information about gas and electric services, payment options, and account status.
- Process service requests, such as starting, stopping, or transferring utility service.
- Assist customers during power outages, including reporting outages, providing restoration updates, and offering safety guidance.
- Handle billing questions, payment arrangements, and account verification.
Store assistant
Rainwear
Detroit, MI
09.2019 - 10.2020
- Greet customers and provide friendly, helpful service.
- Assist with sales transactions by supporting cashiers or operating the register when needed.
- Stock shelves and ensure products are properly labeled, priced, and organized.
- Maintain store cleanliness, including sales floors, back rooms, fitting rooms, and restrooms.
- Assist customers in finding products and answer questions about merchandise.
- Receive, unpack, and organize deliveries in storage areas.
Education
Associate of Science - Paralegal Studies
Henry Ford College
MI09-2026
Skills
- Youth guidance
- Youth engagement
- Behavioral support
- Relationship building
Timeline
Warehouse Worker
Tw Michigan
11.2025 - 03.2026
Youth advocate
Community care organization
02.2025 - Current
Customer service
Forman mills
07.2024 - 02.2025
Caregiver
Sigma home care llc
03.2023 - 05.2024
Customer Service Representative
DTE
01.2021 - 02.2023
Store assistant
Rainwear
09.2019 - 10.2020
Associate of Science - Paralegal Studies
Henry Ford College