Cortney Beiriger
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
15
15
years of professional experience
Work History
Inbound Team Lead
ThredUp
Phoenix DC05
11.2021 - Current
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Nurtured a strong sense of teamwork among staff members, resulting in high levels of employee engagement and collaboration across departments.
- Enhanced team productivity by implementing efficient work processes and streamlining communication channels.
- Fostered a culture of accountability within the team by setting clear expectations, providing regular feedback on performance, and offering support for professional development opportunities.
Cafe Manager
Scottsdale Unified School District
Scottsdale AZ
09.2009 - 05.2016
- Fostered a positive work environment through open communication channels and collaborative problem-solving approaches.
- Oversaw food preparation and monitored safety protocols.
- Kept staff motivated with regular feedback sessions, recognition of achievements, and opportunities for professional growth.
- Worked closely with kitchen staff to ensure menu items were prepared efficiently while maintaining quality standards.
- Established a welcoming atmosphere, maintaining high standards of cleanliness and presentation throughout the cafe.
Education
High School Diploma -
Coronado High School
Scottsdale AZ05.2009
Skills
- Problem-solving skills
- Warehousing functions
- Training development aptitude
- Policies and Procedures Adherence
- Employee Coaching
- Cross-Functional Collaboration
- Verbal and written communication
- Understanding Customer Needs
- Interpersonal Skills
- Quality Assurance
Timeline
Inbound Team Lead
ThredUp
11.2021 - Current
Cafe Manager
Scottsdale Unified School District
09.2009 - 05.2016
High School Diploma -
Coronado High School