Summary
Overview
Work History
Education
Skills
Timeline
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Cortney Beiriger

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

15
15
years of professional experience

Work History

Inbound Team Lead

ThredUp
11.2021 - Current
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
  • Nurtured a strong sense of teamwork among staff members, resulting in high levels of employee engagement and collaboration across departments.
  • Enhanced team productivity by implementing efficient work processes and streamlining communication channels.
  • Fostered a culture of accountability within the team by setting clear expectations, providing regular feedback on performance, and offering support for professional development opportunities.

Cafe Manager

Scottsdale Unified School District
09.2009 - 05.2016
  • Fostered a positive work environment through open communication channels and collaborative problem-solving approaches.
  • Oversaw food preparation and monitored safety protocols.
  • Kept staff motivated with regular feedback sessions, recognition of achievements, and opportunities for professional growth.
  • Worked closely with kitchen staff to ensure menu items were prepared efficiently while maintaining quality standards.
  • Established a welcoming atmosphere, maintaining high standards of cleanliness and presentation throughout the cafe.

Education

High School Diploma -

Coronado High School
Scottsdale AZ
05.2009

Skills

  • Problem-solving skills
  • Warehousing functions
  • Training development aptitude
  • Policies and Procedures Adherence
  • Employee Coaching
  • Cross-Functional Collaboration
  • Verbal and written communication
  • Understanding Customer Needs
  • Interpersonal Skills
  • Quality Assurance

Timeline

Inbound Team Lead

ThredUp
11.2021 - Current

Cafe Manager

Scottsdale Unified School District
09.2009 - 05.2016

High School Diploma -

Coronado High School

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Cortney Beiriger