I’m the founder of The Review Mediator, the first Online Dispute Resolution platform built exclusively to resolve negative online review disputes. As a strategic problem solver and accomplished conflict resolution leader, I bring deep expertise in Online Dispute Systems, operational strategy, and stakeholder management. I'm known for designing scalable, policy-driven solutions that resolve digital conflicts and elevate business performance across complex organizational models. As a pioneering force in Online Dispute Resolution, I’ve led the charge in building a platform that delivers trusted outcomes managing high-volume review disputes, aligning with platform policies, and protecting brand integrity at scale.
I show businesses that negative reviews don’t have to be the final word. With the right strategy, they can be challenged, removed or resolved.