Open To Work
Cortney Jetter
Streetsboro
Work Preference
Summary
Results-oriented sales leader with a track record of tripling clientele and quadrupling revenue through strategic relationship management and effective sales techniques. Skilled in CRM management and sales forecasting, fostering a high-performing environment that drives team success. Committed to exceeding customer expectations and delivering tailored solutions.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Remote Inside Sales Rep and Concierge
Venture Home and Solar
Brooklyn
01.2021 - 06.2026
- I love sales! My job entails working through SALES FORCE outgoing and incoming calls within our paid lead queue.
- Making sure customers are qualified, feel they can trust us and understand the benefits of solar.
- I also assign our outside sales reps to the homeowners within their region, so they only have to focus on connecting and closing!
- Managed customer inquiries and resolved issues promptly and professionally.
- Conducted product presentations to educate customers on solar solutions.
- Collaborated with team members to develop effective sales strategies.
- Maintained accurate records of customer interactions in CRM system.
- Engaged prospects through phone calls and emails to generate leads.
- Provided detailed product information to assist customers in decision-making.
- Assisted in training new hires on sales techniques and company policies.
- Cultivated and strengthened customer relationships to drive revenue growth.
- Generated sales through outbound calling and lead follow-up efforts using scripts and other phone techniques.
- Delivered superior customer support to improve account retention rate.
SUPERVISOR OF THE FUNDING DEPARTMENT AT AMC GROUP
AMC Group
Wall Street
01.2016 - 01.2020
- Overall leadership and coordination of internal operations for the Investor Accounting Division.
- Leading One Manager and 12 sales reps as well as increasing my own sales goals, handling renewals, closing for openers, and responsible for hiring, maintaining a structured environment for all personalities, which was rewarded by success in tripling the Companies clientele as well as quadrupling the gross revenue of the entire company.
- AMC Group is involved in investor accounting and funding operations.
- Trained and mentored new team members on operational procedures.
- Coordinated workflow between departments to optimize productivity.
- Implemented process improvements to enhance operational efficiency.
- Managed funding applications and proposals for diverse community development projects.
- Collaborated with stakeholders to ensure alignment on funding priorities and goals.
- Evaluated grant opportunities and analyzed eligibility requirements for potential funding sources.
- Developed and maintained relationships with donors and funding agencies for ongoing support.
- Reviewed financial reports to ensure proper allocation of funds across projects.
- Prepared detailed budgets and financial forecasts for grant proposals and funding requests.
- Monitored project progress to ensure adherence to funding agreements and timelines.
- Facilitated communication between internal departments involved in the investment process.
- Assisted in developing strategies for raising capital through debt and equity offerings.
- Performed post-investment monitoring activities such as tracking performance metrics, reviewing financial statements.
- Reviewed proposals and evaluated their feasibility based on current market conditions.
SALES ASSOCIATE/ASSISTANT UNDERWRITER
POWERLINE FUNDING LLC
Queens
01.2015 - 01.2016
- It is my job to establish a personal rapport with the client from the beginning of 'Hello' to 'Congratulations, you are funded, and money has been wired to your account'.
- With a few questions regarding how they run their establishment, I narrow down which loan product would be best for them depending on what they need the advance for.
- POWERLINE FUNDING LLC specializes in funding and financial services.
- Engaged customers to understand their financing needs and preferences.
- Demonstrated financial products and services to potential clients.
- Processed loan applications efficiently and accurately for approval.
- Collaborated with team members to provide exceptional customer service.
- Built strong relationships with clients to foster repeat business opportunities.
- Educated customers on the benefits of various funding options offered by the company.
- Helped customers find specific products, answered questions, and offered product advice.
- Answered incoming telephone calls to provide store, products and services information.
- Worked with fellow sales team members to achieve group targets.
SOLAR ADVISOR/DOOR TO DOOR SALES
JE SOLAR
YONKERS
01.2011 - 01.2012
- My main goal as an advisor was to turn curiosity about clean energy solar panels into a course of action.
- To do that I had to generate leads by outreach events, canvassing door to door, and in-depth home consultations.
- Through the right tools given by Just Energy, I was able to engage and calculate and inform homeowners of the financial benefits of Solar panels.
- JE SOLAR focuses on solar energy solutions and sales.
- Assessed customer energy needs to recommend optimal solar solutions.
- Developed customized proposals outlining system specifications and pricing.
- Facilitated communication between customers and installation teams throughout projects.
- Trained new staff on sales techniques and customer engagement strategies.
- Maintained up-to-date knowledge on solar technologies and industry trends.
SHOE SPECIALIST/CELEBRITY SHOPPER
GIUSEPPE ZANOTTI FLAGSHIP RETAIL STORE
N.Y.
01.2007 - 01.2010
- Retail stores specializing in high-end footwear.
- Curated personalized shopping experiences based on individual client preferences.
- Assisted clients in selecting clothing, accessories, and gifts for various occasions.
- Maintained up-to-date knowledge of current fashion trends and product availability.
- Built strong relationships with clients to enhance loyalty and repeat business.
- Conducted thorough market research to identify new products and brands for clients.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Organized and managed client appointments to optimize shopping efficiency and satisfaction.
- Maintained a high level of customer service while ensuring customer satisfaction.
REAL ESTATE SALES/LEASING AGENT
PLATINUM PROPERTIES
WALL ST
01.2005 - 01.2007
- Real estate agency specializing in sales and leasing.
- Managed leasing processes for residential properties and commercial spaces.
- Conducted property tours for prospective tenants, highlighting key features.
- Prepared lease agreements and ensured compliance with local regulations.
- Coordinated maintenance requests and ensured timely resolution of issues.
- Developed relationships with clients to understand their leasing needs.
- Maintained accurate records of tenant applications and lease documents.
- Assisted in marketing efforts to promote available properties effectively.
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
- Processed applications by conducting background checks and verifying references.
- Inspected vacant units and ensured they were ready for showings.
- Greeted prospective tenants, answered questions, and provided tours of the property.
Education
College -
American Musical and Dramatic Academy
01-2000
High School -
School for The Creative and Performing Arts
Cincinnati, OhioSkills
- CRM management and lead generation
- Sales forecasting and strategy
- Product presentation skills
- Customer relationship management
Certification
- Trustpilot.com/review/americancapitalgrp.com
- Strathmore's Who's Who Worldwide 2020 Edition Featured me the Woman of Wall St that Exemplified Leadership and Achievement in my occupation, industry, and profession
Employment Associations
- Venture Home and Solar, Remote Inside Sales Rep and Concierge, 01/01/21, Currently, I love sales! My job entails working through SALES FORCE outgoing and incoming calls within our paid lead queue. Making sure customers are qualified, feel they can trust us and understand the benefits of solar. I also assign our outside sales reps to the homeowners within their region, so they only have to focus on connecting and closing!
- AMC Group, Supervisor of the Funding Department, 01/01/16, 12/31/20, 11 Broadway Suite 366, Ny, Ny, 100004, Overall leadership and coordination of internal operations for the Investor Accounting Division. Leading One Manager and 12 sales reps as well as increasing my own sales goals, handling renewals, closing for openers, and responsible for hiring, maintaining a structured environment for all personalities, which was rewarded by success in tripling the Companies clientele as well as quadrupling the gross revenue of the entire company.
- Powerline Funding LLC, Sales Associate/Assistant Underwriter, 01/01/15, 12/31/16, Lawrence, N.Y., It is my job to establish a personal rapport with the client from the beginning of 'Hello' to 'Congratulations, you are funded, and money has been wired to your account'. With a few questions regarding how they run their establishment, I narrow down which loan product would be best for them depending on what they need the advance for.
- JE Solar, Solar Advisor/Door to Door Sales, 01/01/11, 12/31/12, 28 Wells Ave #3 Suite 6E, Yonkers, NY, My main goal as an advisor was to turn curiosity about clean energy solar panels into a course of action. To do that I had to generate leads by outreach events, canvassing door to door, and in-depth home consultations. Through the right tools given by Just Energy, I was able to engage and calculate and inform homeowners of the financial benefits of Solar panels.
- Giuseppe Zanotti Flagship Retail Store, Shoe Specialist/Celebrity Shopper, 01/01/07, 12/31/10, N.Y., N.Y.
- Platinum Properties, Real Estate Sales/Leasing Agent, 01/01/05, 12/31/07, Wall St, NY, NY
Timeline
Remote Inside Sales Rep and Concierge
Venture Home and Solar
01.2021 - 06.2026
SUPERVISOR OF THE FUNDING DEPARTMENT AT AMC GROUP
AMC Group
01.2016 - 01.2020
SALES ASSOCIATE/ASSISTANT UNDERWRITER
POWERLINE FUNDING LLC
01.2015 - 01.2016
SOLAR ADVISOR/DOOR TO DOOR SALES
JE SOLAR
01.2011 - 01.2012
SHOE SPECIALIST/CELEBRITY SHOPPER
GIUSEPPE ZANOTTI FLAGSHIP RETAIL STORE
01.2007 - 01.2010
REAL ESTATE SALES/LEASING AGENT
PLATINUM PROPERTIES
01.2005 - 01.2007
College -
American Musical and Dramatic Academy
High School -
School for The Creative and Performing Arts