Cortney Khoury
DeLand
Summary
Dynamic leader with proven expertise in customer service and team leadership honed at Hungry Howies. Excelled in managing and motivating staff to peak performance, ensuring efficient time management and decision-making. Achieved notable enhancements in customer satisfaction and workplace safety, demonstrating a commitment to excellence and high-quality service delivery.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Manager
Hungry Howies
12.2017 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
Associate of Arts -
Daytona State College
Daytona Beach, FLBachelor of Science - Psychology
University of Central Florida
Orlando, FL05-2025
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
Certification
- Les Mills Instructor Certificate – Les Mills International.
Timeline
Manager
Hungry Howies
12.2017 - Current
Associate of Arts -
Daytona State College
Bachelor of Science - Psychology
University of Central Florida
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