Cortney Moss

I’m a compassionate and dedicated healthcare professional with hands-on experience in patient care and safety monitoring. Over the past year and a half, I’ve worked as a Patient Care Technician, where I provided direct care to patients, assisting with daily activities and ensuring their comfort and well-being. In addition to my work as a Patient Care Tech, I’ve also served as a Safety Companion, where I helped ensure patient safety and comfort in various healthcare settings. In my role as a Patient Care Technician, I was responsible for assisting patients with basic needs, including monitoring vital signs, helping with mobility, and offering emotional support. My time as a Safety Companion involved observing patients to prevent falls, offering reassurance, and alerting healthcare staff when necessary. I’ve developed strong skills in patient interaction, de-escalation, and crisis management. These experiences have helped me develop an acute sense of attention to detail and the ability to anticipate patient needs.

I also have training in phlebotomy, which has equipped me with the technical skills to draw blood samples, properly label and store them, and communicate results accurately to the healthcare team. I am preparing to complete my state exam to be a licensed phlebotomist. Alongside my clinical skills, I’m proficient in using healthcare management software and charting systems to ensure proper documentation. My ability to communicate effectively with patients, families, and medical staff has helped me build strong relationships and improve patient care outcomes I’m a patient and empathetic individual who thrives in fast-paced, high-pressure environments. I take pride in providing high-quality care and ensuring patients feel safe and comfortable at all times. I’m a fast learner, and I’m always looking for opportunities to expand my knowledge in healthcare.

As a Safety Companion, I played a key role in ensuring the safety of high-risk patients. I monitored patients around the clock, effectively preventing falls and minimizing the risk of injury. Through my proactive communication with nursing staff, I helped ensure a timely response to patient needs, resulting in a reduction in fall incidents within my shift.

In my role as a Patient Care Technician, I assisted patients with daily activities, vital sign monitoring, and mobility support. I streamlined processes for vital sign reporting, improving the accuracy and timeliness of care. As a result, I contributed to reducing patient wait times for assessments and facilitating more efficient care delivery by a good percentage. My attention to detail and ability to work collaboratively with the healthcare team were instrumental in achieving this.

I have completed a phlebotomy course and am preparing for my state licensure. During my training, I successfully performed over 50 blood draws, ensuring patient comfort and adhering to safety protocols. My ability to perform precise blood draws was recognized by my instructors, and I received positive feedback for my bedside manner and technical skill.

As part of a healthcare team, I collaborated with nurses, doctors, and other medical professionals to ensure that patient care was coordinated effectively. My clear communication and ability to stay calm under pressure allowed me to assist in high-stress situations, contributing to improved patient outcomes and a more efficient team dynamic.

During my tenure as a Patient Care Technician, I was commended for my compassionate approach to patient care. I consistently went above and beyond to ensure patient comfort and mental well-being, offering emotional support and companionship, which led to positive feedback from both patients and their families.

• Phlebotomy Technician Certification (Currently preparing for state licensure exam)
• Basic Life Support (BLS) – American Heart Association
• CPR Certified – American Heart Association
• Patient Care Technician (PCT) Certification (STNA)