Cortney Patton
Amherst,NY
Summary
Healthcare professional with solid background in nursing supervision and patient care management. Proven ability to lead teams effectively and improve patient outcomes through strategic planning and resource management. Known for fostering collaborative team environments and adapting to evolving healthcare challenges while utilizing critical thinking and problem-solving skills.
Overview
5
5
years of professional experience
Work History
RN Supervisor
Elderwood at Amherst
01.2025 - Current
- Managed critical situations calmly and efficiently, providing guidance to the nursing team during emergencies.
- Served as an approachable leader who consistently addressed concerns raised by both nursing staff and families regarding patient care issues or operational challenges within the unit effectively resolving them promptly whenever possible.
- Improved patient satisfaction scores by fostering a collaborative and supportive team environment.
- Consistently acted as a strong advocate for patients and their families, ensuring that their needs were met while navigating complex healthcare systems.
- Decreased hospital readmission rates through diligent monitoring of high-risk patients and proactive interventions as needed.
RN Supervisor
Med Cor Staffing
09.2022 - Current
- Cultivated an atmosphere of teamwork and open communication among staff members, resulting in a more cohesive work environment and greater job satisfaction for the nursing team.
- Established strong relationships with interdisciplinary teams for seamless coordination of patient care services.
- Promoted a culture of continuous improvement within the nursing department by regularly soliciting feedback from staff members and incorporating suggestions into practice when appropriate.
- Reduced medication errors by providing thorough training and supervision to nursing staff.
- Streamlined nurse scheduling, ensuring adequate coverage and minimizing overtime expenses.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
- Consistently acted as a strong advocate for patients and their families, ensuring that their needs were met while navigating complex healthcare systems.
- Decreased hospital readmission rates through diligent monitoring of high-risk patients and proactive interventions as needed.
RN, Emergency Psychiatric Department/Med Surg
Niagara Falls Memorial Medical Center
08.2024 - 05.2025
- Administered medications accurately and safely, reducing medication errors and adverse reactions.
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Managed care from admission to discharge.
- Provided emotional support to patients during challenging times, fostering a sense of trust and rapport that contributed to better overall wellbeing.
Adjunct Pediatric Clinical Instructor
Niagara County Community College
01.2024 - 05.2024
- Assisted nursing students with developing critical thinking skills necessary for effective decision-making in complex pediatric situations.
- Served as a mentor to nursing students throughout their educational journey, offering guidance on career planning and professional development opportunities.
- Evaluated student progress through regular assessments, providing constructive feedback to promote continuous improvement.
- Increased awareness of cultural competence in patient care by integrating diversity education into lesson plans and discussions.
- Coordinated with healthcare facilities to arrange clinical placements for students, ensuring diverse practical experiences in pediatric settings.
- Maintained open lines of communication with parents, legal guardians, and healthcare providers involved in the care of pediatric patients during clinical rotations.
- Contributed to the program''s ongoing success by participating in faculty meetings and sharing insights on curriculum improvements for better outcomes for graduates.
- Supported nursing students'' skill development through hands-on demonstrations and supervised clinical experiences.
- Collaborated with fellow instructors to develop comprehensive curriculum for pediatric nursing courses, improving overall student preparedness.
- Maintained accurate records of student attendance, performance, and clinical hours for accreditation purposes.
- Instructed students on how to perform head-to-toe assessments on patients and how to intervene in medical emergencies.
- Provided immediate and constructive feedback to students individually and as group.
RN Case Manager
Child & Family Svc
08.2020 - 05.2022
- Provided emotional support to children and families coping with mental health illnesses, fostering resilience during difficult times.
- Collaborated closely with psychiatrist to develop individualized treatment plans, supporting optimal patient outcomes.
- Served as a key liaison between patients, families, and healthcare providers, fostering open communication and trust among all parties involved in the care process.
- Conducted thorough assessments of patients'' needs, enabling more accurate diagnoses and targeted interventions.
- Educated family members and caregivers on patient care instructions.
- Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.
Education
Master of Science - Adult-Gerontology
Daemen University
Amherst, NY05-2025
Skills
- Clinical assessment
- Nursing documentation
- Clinical leadership
- Quality improvement
- Basic life support for health care providers (BLS)
- Advanced Cardiac Life Support
Timeline
RN Supervisor
Elderwood at Amherst
01.2025 - Current
RN, Emergency Psychiatric Department/Med Surg
Niagara Falls Memorial Medical Center
08.2024 - 05.2025
Adjunct Pediatric Clinical Instructor
Niagara County Community College
01.2024 - 05.2024
RN Supervisor
Med Cor Staffing
09.2022 - Current
RN Case Manager
Child & Family Svc
08.2020 - 05.2022
Master of Science - Adult-Gerontology
Daemen University
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