Summary
Overview
Work History
Education
Skills
Accomplishments
Spending time with my daughter and son.
Timeline
Generic

Cortney Thornton

Rockwall,TX

Summary

Proven leader with the ability to manage multiple tasks and remain positive. Always prompt and prepared with a willingness to take on added responsibilities to meet team and company goals.



Overview

19
19
years of professional experience

Work History

Police Officer

Dallas Police Department
06.2006 - Current
  • Assure to serve, provide safety, and protection for citizens.
  • Investigate and report crimes, accidents, offenses, and damage to property for FBI's Field Based Reporting System.
  • Conduct interviews and gather details regarding incidents to determine best course of action.
  • Exhibit leadership roles without supervision during collaborative efforts to resolve conflict .
  • Apprehend suspects, read Miranda Rights, and transport offenders to jail.
  • Record facts to prepare reports documenting incidents and activities for testimony in court proceedings.
  • Establish rapport and working relationship with community and business owners to obtain trust and improve communication.

Member Service Representative

City Credit Union
01.2005 - 06.2006
  • Performed numerous cash handling transactions daily.
  • Opened and closed membership accounts.
  • Promoted while explaining products and services.
  • Met individual sales goals and branch goals.
  • Balanced cash drawers and maintained cash levels and limits.
  • Responded to member inquiries and requests.
  • Adhered to all policies and procedures within branch service plan.
  • Remained current with training for proper use of technology
  • Helped large volume of customers every day with positive attitude and focused on customer satisfaction.

Education

Master of Science - Administration of Justice And Security

University of Phoenix
Tempe, AZ
03.2014

Bachelor of Science - Criminal Justice Administration

University of Phoenix
Tempe, AZ
03.2012

Associate of Science - Science

Eastfield College
Mesquite, TX
05.2006

Skills

  • Interpersonal communication to exchange messages, ideas, and information
  • Conflict management to reach best solutions and conclusions
  • Leadership qualities with abilities to be proactive without supervision
  • Active listening with valuable insight to formulate ideas while understanding and responding effectively
  • Critical thinking in short time frames
  • Uphold morals, principles, and values
  • Very assertive and team oriented to reach goals
  • Courage and confidence with positive energy
  • Very attentive to details
  • Always willing to learn and be taught new skills to excel

Accomplishments

Certificate of Merit

Meritorious Conduct (2)

Police Commendation

Basic Peace Officer Certification

Intermediate Peace Officer Certification

Advanced Peace Officer Certification

Response to Suicide Bombing Attacks Certification

Basic SWAT School Certification (2)

Peer to Peer Counseling Certification

Spending time with my daughter and son.

I coach my daughter's and son's AAU basketball, softball, and baseball team. When away from sports or not training, we tend to watch funny videos on youtube. Also, we love to find a good place to eat and have more family time while dining out several times of the week. 

Timeline

Police Officer

Dallas Police Department
06.2006 - Current

Member Service Representative

City Credit Union
01.2005 - 06.2006

Master of Science - Administration of Justice And Security

University of Phoenix

Bachelor of Science - Criminal Justice Administration

University of Phoenix

Associate of Science - Science

Eastfield College

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Cortney Thornton