Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Cortney Walker

GARDENDALE

Summary

Results-oriented team player with excellent communication and computer skills. Able to work independently or as part of a team to meet project deadlines. Committed and motivated with a high level of adaptability, exceptional customer relations, and decision-making skills. Dedicated professional eager to create and implement successful strategies to improve organizational efficiency. Adept at utilizing data analysis to provide insights into HR initiatives. Strong communication and interpersonal skills, committed to pursuing best practices related to employee development and retention.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Human Resources Generalist/ Occupational Health Specialist

R1 RCM, Inc.
01.2021 - Current
  • Responsible for managing scalable reporting, analytics, and client reporting requirements related to the occupational health program
  • Reporting to the HR Program Manager serves as the data expert on occupational processes

Quality Assurance Manager

R1 RCM
11.2016 - Current
  • Determining, negotiating and agreeing on in-house quality procedures, standards and specifications
  • Assessing customer requirements and ensuring that these are met

Medical Review Technician

Altegra Health
09.2015 - 11.2016
  • Retrieve and review specific requested documents from medical records
  • Scan relevant components of the medical record to support reviews performed

Area Manager

Healthport/Iron Mountain
08.2012 - 09.2015
  • Assist with day-to-day activities while providing customer service and leadership for regional associates
  • Responsible for supporting, planning, leading, organizing and executing of territory operations in order to provide quality customer services and high customer satisfaction, financial profitability, and a trained and satisfied workforce

Claims Examiner/Provider enrollment

Cahaba GBA
01.2011 - 11.2014
  • This position is responsible for the accurate and timely processing of Medicare claims and adjustments
  • Tasks can include to research, initiate, correct and adjudicate pended claims and adjustments
  • Supportive documents and medical information are used to determine payment or denial of services based on CMS regulations and medical policy

Intake Specialist

ContinuumRX
11.2011 - 05.2012
  • Complete intake screening including obtaining, analyzing, and documenting all referral information
  • Verifies insurance benefits for commercial and governmental payers
  • Obtain insurance authorizations in a timely manner for equipment/services
  • Counsels' patients with insurance benefits and financial matters

Health Care Billing Specialist

Labcorp
10.2009 - 01.2011
  • Posts patient information at the set production level while maintaining a quality rate set by the company
  • Work billing exceptions reports in an electronic format by utilizing the systems tools for resolution

Education

General Studies -

Wenonah High School
01.2004

Skills

  • Record keeping and reporting
  • Occupational health expertise
  • Data analysis
  • Policy implementation
  • Problem-solving aptitude
  • Policy optimization
  • Microsoft Excel
  • Data collection

Certification

Real Estate License, 07/18

Timeline

Human Resources Generalist/ Occupational Health Specialist

R1 RCM, Inc.
01.2021 - Current

Quality Assurance Manager

R1 RCM
11.2016 - Current

Medical Review Technician

Altegra Health
09.2015 - 11.2016

Area Manager

Healthport/Iron Mountain
08.2012 - 09.2015

Intake Specialist

ContinuumRX
11.2011 - 05.2012

Claims Examiner/Provider enrollment

Cahaba GBA
01.2011 - 11.2014

Health Care Billing Specialist

Labcorp
10.2009 - 01.2011

General Studies -

Wenonah High School
Cortney Walker