Cortnie Harris
Blue Cross Blue Shield
Detroit,USA
1
Certification
17
years of professional experience
Banking/Mortgage Lending/ Financial Services/ Health Care Administration
Work History
CSR - Customer Service Representative
2 Years 2 Months- Health Care Benefit Specialist
- Medicare Advantage Part A B,C, and D.
- Servicing members' needs in medical,dental and vision.
Fulfillment
3 Months- Seasonal worker
- Fulfillment
- Women's Shoes
Loan Financial Service Representative
1 Year- Origination of Title Loans, Unsecured Loans and Home Equity Products
- Provided credit counseling to guide clients in managing debt and improving financial literacy
- Processing
- Originated title loans, unsecured loans, and home equity products to meet diverse client financial needs
- Processed financial transactions efficiently
- Assessed risk for loan approvals
- Assisted customers with inquiries and issues
Financial Loan Consultant
3 Years 1 Month- Processed loan applications for approval
- Formulated investment strategies for clients
- Delivered exceptional customer service
- Implemented cross-selling strategies to boost revenue
- Oversaw collections processes for overdue payments
- Facilitated insurance sales to clients
Account Executive
5 Months- Developed B2B partnerships to expand market reach.
- Relationship Building
- Networking
- B2B
- Executed sales strategies to increase product visibility.
- Cultivated networking relationships to enhance business opportunities.
Senior Mortgage Banker
2 Years 10 Months- Senior Purchase Banker
- Conventional, FHA and VA residential home mortgages.
- Managed retail mortgage lending operations
- Achieved S.A.F.E and UST certification
- Maintained 24 professional licenses
Sales Representative
5 Years 4 Months- Facilitated communication with clients to address inquiries and provide support.
- Engaged in sales activities within a competitive environment to drive revenue.
- Conducted high-level sales discussions to secure business partnerships.
- Participated in community service projects to support local initiatives.
Education
HIGH SCHOOL DIPLOMA - Education
No Degree - Health Care Administration
Skills
Health Insurance
Customer Support
Health Benefit Counseling
Direct Sales
Loan origination
Claims Processing
Customer Account Management
Mortgage Loan
Credit Analysis
Member Services expertise
Banking
Healthcare Operations
Insurance sales
Microsoft Office
Client Relations
Policy Review
Certification
- Life Insurance Licensed
- MLO Licensed
- MI Credit Insurance Licensed
Timeline
CSR - Customer Service Representative
Blue Cross Blue Shield
05.2024 - CurrentRead More
Fulfillment
Macys
10.2023 - 01.2024Read More
Loan Financial Service Representative
Michigan First Credit Union
11.2021 - 11.2022Read More
Financial Loan Consultant
OneMain Financial Services
11.2018 - 12.2021Read More
Account Executive
United Shore
05.2018 - 10.2018Read More
Senior Mortgage Banker
Quicken Loans
10.2014 - 08.2017Read More
Sales Representative
Associated Community Services
03.2009 - 07.2014Read More
COOLEY HIGH SCHOOL
HIGH SCHOOL DIPLOMA from Education
Read More
Oakland County Community
No Degree from Health Care Administration
Read More