Cortrice Fisher

• Demonstrated empathy in handling difficult situations, fostering trust and loyalty among customers.
• Effectively managed escalations from dissatisfied customers, working closely with management to ensure timely resolutions that maintained brand reputation.
• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
• Demonstrated high attention to detail, organization and management of multiple tasks and projects simultaneously.
• Utilized strong problem-solving skills to quickly identify and address customer issues.
• Assisted in training new hires, sharing best practices for effective customer service delivery.

make sure passengers and their luggage safely board the right aircraft at the right time

Assist at ticket counter

• Assisted clients with daily living activities including housekeeping
• Provide companionship clients need for emotional wellbeing
• Cooked meals and kept kitchen areas clean
• Follow care plans, company regulations, and safety practices at all times
• Manage client schedules and accompany doctor's visits or other appointments.

• Transports and lifts non-ambulatory patients
• Pays close attention to patient safety protocols
• Keep equipment clean and functional
• Complete assigned tasks within department expectations
• Provides an acceptable flow of customer and miscellaneous items to and from different treatment areas, physician’s offices, and other areas throughout the medical complex
• Follow BJC Values, company regulations, and safety practices at all times
• Manage client schedules and accompany doctor's visits or other appointments.

• Performs customer sales transactions by maintain accuracy, timeliness and following department cash-handling policies and procedures
• Maintains accurate and secure cash drawer
• Assists with resolution of customer service problems and customer requests
• Assists with re-stocking food areas and complying with sanitation guideline
• Performs Other Responsibilities as Assigned.