Exceptional service professional with many years of experience in multiple facets of the customer service field. Striving to contribute my knowledge, skills, and experience in the field to provide support to a well-established company.
Overview
3
3
years of professional experience
Work History
Banquet Server
Abraham Lincoln Hotel
Springfield, IL
01.2023 - Current
Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
Greeted arriving guests and escorted each to assigned tables, took drink orders and answered questions about events.
Provided exceptional service to high volume of daily customers.
Carried appetizer and drink trays around events and maneuvered around guests and furniture without spilling.
Janitorial Staff Member
White Oaks Mall
Springfield , IL
06.2023 - 10.2023
Handled, labeled and safely stored various hazardous chemicals and solutions to prevent injuries.
Operated industrial cleaning equipment to quickly complete custodial tasks.
Followed company uniform, performance and security policies with every job.
Addressed minor maintenance issues, reporting more serious conditions to supervisors for attention from maintenance technicians.
Maintenance Crew Member
Springfield Police Department
Springfield, IL
03.2021 - 12.2022
Kept building interiors appealing with routine deep cleaning of high-traffic areas.
Maintained accountability for building keys, master keys and access cards.
Operated industrial cleaning equipment to quickly complete custodial tasks.
Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
Teacher Resident, Extensive Support Needs (Mod/Severe) at Abraham Lincoln High SchoolTeacher Resident, Extensive Support Needs (Mod/Severe) at Abraham Lincoln High School