Weighed letters and packages and calculated costs based on classification, weight, and destination.
Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
Enhanced customer satisfaction by efficiently sorting and distributing mail to appropriate recipients.
Managed inventory levels for mailing supplies, placing orders as necessary to maintain availability for customers.
Collaborated with team members to maintain a clean and organized work environment, promoting efficiency and safety.
Provided exceptional customer service, addressing inquiries and resolving issues promptly.
Identified potential discrepancies or errors in address information before processing items for shipment, reducing returned mail rates significantly.
Trained new employees on postal procedures, regulations, and company policies leading to a smoother onboarding process.
Worked closely with students and faculty.
Engraver and Inventory Picker
2 Months
Catbird NYC | 11.2025 - 01.2026
Engraved personalized jewelry pieces with precise lettering, symbols, and layout alignment.
Operated engraving tools to complete custom orders while maintaining consistent finish quality.
Reviewed customer instructions and artwork details to ensure accurate personalization.
Inspected engraved pieces for spacing, depth, and surface integrity before fulfillment.
Coordinated with production teams to prioritize orders and support timely completion.
Corrected engraving errors and refined techniques to improve consistency across custom pieces.
Managed inventory of supplies and equipment, reducing waste and ensuring availability for all incoming projects.
Groundskeeper
Skidmore College | 2012 - 08.2020
Maintained campus grounds through mowing, trimming, edging, and routine landscape upkeep.
Operated grounds equipment safely for turf care, debris removal, and seasonal maintenance tasks.
Removed snow and ice from walkways, entrances, and parking areas to support campus safety.
Inspected irrigation systems and reported repair needs to preserve healthy landscape conditions.
Collected litter and maintained clean exterior spaces across high-traffic campus areas.
Assisted with planting, mulching, and bed maintenance to improve campus appearance.
Supported athletic field and event preparation by setting up and restoring grounds areas.
Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
Contributed to overall property aesthetics improvements resulting from dedicated attention towards daily maintenance tasks and detail-oriented approach to groundskeeping.
MASSAGE THERAPIST
9 Years 6 Months
Stratton Mountain | 10.2005 - 04.2015
Developed positive relationships with clients through active listening and communication.
Demonstrated excellent customer service skills by providing a comfortable, safe and relaxing atmosphere for clients.
Performed deep tissue, Swedish, and sports massage techniques to improve clients' physical health and wellbeing.
Maintained a clean and professional treatment area at all times.
Utilized knowledge of anatomy, physiology and kinesiology to create individualized treatment plans for each client.
Utilized various massage modalities and techniques to alleviate clients' chronic pain.
Educated clients on massage benefits, proper body mechanics and self-care.
Adapted massage techniques according to the client's specific needs or preferences.
Assisted in creating an inviting environment that promoted relaxation during treatments.
Monitored progress of clients to ensure optimal results from massage therapy treatments.
Used hot stone massage to relieve deep pressure, pain and buildup of toxins.
Implemented relaxation techniques to create a soothing environment conducive to effective therapy sessions.
Custodian
1 Year 7 Months
Skidmore college | 10.2006 - 05.2008
Handled, labeled, and safely stored various hazardous chemicals and solutions to prevent injuries.
Set up and removed furniture, equipment and supplies required for meetings and special events.
Inspected exterior and interior of building for service issues and reported damages and needed repairs to supervisor.
Stripped, sealed, finished and polished floors to maintain longevity and health.
Moved equipment and furniture to thoroughly clean space.
Maintained janitorial equipment and performed minor repairs to extend machine life and avoid malfunctions.
Education
Certificate - METALSMITHING, PAINTING, DRAWING
Skidmore College | Saratoga Springs, NY | 05.2008
Completion of college Metalsmithing 1 at Skidmore College
MASSAGE THERAPY Certificate - SWEDISH MASSAGE, KINESIOLOGY, ANATOMY, SHIATSU
Center For Natural Wellness School of Massage | Albany, NY | 10.2002
HIGH SCHOOL DIPLOMA
Saratoga Springs High School | Saratoga Springs, NY | 06.1995
Skills
Customer service
Creating shipping labels
Database imputing
Email responses
Package delivery
Point of sales
Ordering of product
Training of new employees
Troubleshooting equipment
Postage sales
Problem-solving skills
Verbal/written communication
Team collaboration
International shipping
Certification
Completion of college Metalsmithing 1 at Skidmore College
NY State Certification of Massage Therapy
Languages
English
References
Wendy Walther, Supervisor at Skidmore College, (518) 598-9274, wwalther@skidmore.edu
Rich Frank, Former Employer, (518) 584-4670, info@fourseasonsnaturalfoods.com
Bruce Murray, Former Supervisor at Skidmore College, (518) 260-2286, bmurray@skidmore.edu
Timeline
Engraver and Inventory Picker
Catbird NYC
11.2025 - 01.2026Read More
POSTAL CLERK
Skidmore
11.2020 - CurrentRead More
Custodian
Skidmore college
10.2006 - 05.2008Read More
MASSAGE THERAPIST
Stratton Mountain
10.2005 - 04.2015Read More
Saratoga Springs High School
HIGH SCHOOL DIPLOMA
Read More
Groundskeeper
Skidmore College
2012 - 08.2020Read More
Skidmore College
Certificate from METALSMITHING, PAINTING, DRAWING
Read More
Center For Natural Wellness School of Massage
MASSAGE THERAPY Certificate from SWEDISH MASSAGE, KINESIOLOGY, ANATOMY, SHIATSU