Cory Applewhite
Chicago,IL
Summary
Professional retail worker with proven track record in supervising cashier teams and optimizing store operations. Known for strong collaboration and adaptability, ensuring smooth workflow and exceptional service. Valued for leadership abilities and problem-solving skills. I foster a culture of continuous improvement while resolving customer complaints effectively. Committed to organizational growth through team training and development, ensuring a seamless shopping experience successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
Certification
Work History
Head Cashier Supervisor
Home Depot
- Trained and coached cashier team members on checkout procedures and strategies to maximize customer satisfaction.
- Ensured a clean and organized work environment by enforcing strict policies on cleanliness and orderliness at the registers.
- Conducted regular performance evaluations for cashiers, providing constructive feedback to help them grow professionally.
- Improved communication between cashiers and other store departments to provide seamless customer experiences.
- Increased customer satisfaction by addressing and resolving customer issues promptly and professionally.
- Reduced shrinkage with diligent monitoring of cash handling procedures and regular audits.
- Assisted in inventory management tasks such as stocking shelves, conducting counts, or placing orders when necessary.
- Resolved customer issues for front-line and departments throughout store by employing strong operations knowledge and problem-solving abilities.
- Replenished checkout lines with printer paper and change throughout shifts to prevent any customer service delays.
- Developed strong relationships with customers through attentive service, fostering loyalty and repeat business.
- Promoted a culture of continuous improvement among employees by encouraging open communication channels regarding challenges faced in their roles.
- Coordinated with other supervisors to share best practices for efficient front-end operations across multiple stores.
- Managed a team of cashiers, ensuring proper scheduling, breaks, and coverage during peak hours.
- Resolved customer complaints quickly to maintain customer satisfaction.
Education
Computer Science
Mather High School
Chicago, IL06.2019
Skills
- Organizational growth
- Motivational skills
- Cash handling expertise
- Health and safety compliance
- Cash register operation
- Team leadership
- Store opening and closing
- Customer complaint resolution
- POS system troubleshooting
- Issue resolution
- Retail operations
- Team training and development
- POS systems
- Workflow optimization
- Operations leadership
- Checkout monitoring
- Cash handling and security
- Front-end merchandising
- Teamwork and collaboration
- Multitasking and prioritizing
- Reliability
- Excellent communication
- Cleanliness standards
- Lot management
- Customer service
- Basic Computer science
Certification
- Microsoft Excel
- Photoshop Adobe
- Microsoft Word
Timeline
Head Cashier Supervisor
Home Depot
Computer Science
Mather High School
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