Cory Blossom
Leesburg,VA
Summary
Results-oriented Data Center Manager with extensive expertise in infrastructure management and security compliance. Leadership in IT asset management has improved inventory accuracy by 25%, while proactive disaster recovery planning ensures operational resilience. Skilled in optimizing high-availability environments through cross-functional collaboration.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Data Center Manager
Booz Allen Hamilton
06.2022 - Current
- Manage and oversee operations for six data centers, ensuring 99.99% uptime and compliance with security protocols.
- Implement infrastructure monitoring systems, reducing incident response time by 30%.
- Direct installation and maintenance of server and switch hardware, UPS systems, and PDUs.
- Enforce security best practices, leveraging expertise in COMSEC and network security.
- Implemented security protocols for data protection and access control.
- Developed and maintained disaster recovery plans ensuring preparedness for critical system failures.
- Coordinated facility maintenance and upgrades to enhance overall data center performance.
- Analyzed operational processes to improve efficiency and reduce risks.
- Led IT asset management across multiple networks, consolidating inventory for improved accuracy.
- Conducted regular reviews of existing systems to identify areas for improvement.
Senior Systems Administrator / Senior VTC Engineer
Booz Allen Hamilton
04.2016 - 06.2022
- Managed enterprise VTC systems, led agency-wide upgrade from Tandberg to Cisco DX-70, enhancing communication capabilities.
- Delivered Tier II support for 2,000+ users, resolving complex technical issues within SLA.
- Administered Active Directory and Microsoft Exchange accounts, ensuring zero downtime.
- Implemented security protocols and monitored system vulnerabilities, safeguarding data integrity across all platforms.
- Collaborated with cross-functional teams to troubleshoot and resolve technical issues, improving system reliability and user satisfaction.
- Developed documentation for system processes and standard operating procedures.
Systems Administrator
Universal Consulting Services
06.2014 - 04.2016
- Configured and maintained servers to enhance performance and strengthen security.
- Implemented backup solutions to safeguard data integrity and ensure availability.
- Managed user accounts and permissions in Active Directory environment.
- Troubleshot hardware and software issues for end-users effectively.
- Troubleshot application errors and provided technical support to end-users.
- Provided technical support during software upgrades and installations efficiently.
- Collaborated with IT team to enhance system security protocols regularly.
- Deployed operating systems upgrades and security patching in accordance with IT policies.
- Oversaw storage management, data migration, backups and drive replacements.
- Documented system configurations and standard operating procedures clearly.
Desktop Administrator
General Dynamics
07.2013 - 06.2014
- Managed user accounts and permissions in Active Directory, ensuring secure access and compliance with security policies.
- Installed and configured desktop systems for end-users, enhancing operational readiness across departments.
- Provided technical support and troubleshooting for hardware and software issues.
- Collaborated with IT teams to implement system upgrades and patches efficiently.
- Ensured compliance with security policies during system installations and configurations.
- Conducted training sessions for staff on new software applications and tools.
- Developed documentation for desktop procedures to enhance user experience.
Brigade Communications Officer
US Army
06.2012 - 07.2013
- Led communications operations for 2,000+ personnel during Operation Enduring Freedom with zero loss of connectivity.
- Managed lifecycle of $50M telecommunications equipment, ensuring operational readiness for 54 soldiers.
- Developed internal communications strategies that streamlined information flow across units.
Education
Master’s Degree - Information Technology Management
Webster University
01-2016
Master’s Degree - Business and Organizational Security Management
Webster University
01-2014
Bachelor’s Degree - Business Management & Sports Management
Tusculum College
01-2005
Skills
- Data center management
- Data center ops
- Data center maintenance
- Server administration
- Server management
- Infrastructure management
- Power distribution management
- Incident resolution
- Disaster planning
- IT asset management
- Asset management
- Lifecycle strategies
- Process optimization
- Network compliance
- Risk compliance
- Infrastructure documentation
- Team leadership skills
Certification
- CompTIA A+
- Security+
- Data Center Certified Associate
Security Clearance
Top-Secret/SCI, CI Polygraph
Timeline
Data Center Manager
Booz Allen Hamilton
06.2022 - Current
Senior Systems Administrator / Senior VTC Engineer
Booz Allen Hamilton
04.2016 - 06.2022
Systems Administrator
Universal Consulting Services
06.2014 - 04.2016
Desktop Administrator
General Dynamics
07.2013 - 06.2014
Brigade Communications Officer
US Army
06.2012 - 07.2013
Master’s Degree - Information Technology Management
Webster University
Master’s Degree - Business and Organizational Security Management
Webster University
Bachelor’s Degree - Business Management & Sports Management
Tusculum College