Dalton Daniels
Williamsburg,KY
Summary
Insightful Information Technology Manager with (2) years of IT leadership experience including oversight of infrastructure, application support and facility operations. Dedicated to customer satisfaction with focused delivery of technical solutions. Proven leader in directing operations, maintenance and support of complex computing systems. Develops creative business solutions, leveraging diverse methodologies and delivering engineering solutions for leading organizations. Highly adept in request for proposal development, technology needs assessments and staff training.
Overview
3
3
years of professional experience
Work History
Data Center Manager
Primeblock
03.2021 - Current
- Reduced downtime occurrences through proactive maintenance and equipment upgrades
- Managed a team of technicians, ensuring optimal performance and adherence to best practices
- Developed comprehensive disaster recovery plans, minimizing potential risks and losses in the event of an emergency
- Designed custom solutions for clients, tailoring infrastructure layouts to meet specific needs and requirements
- Conducted capacity planning analysis, forecasting future growth and recommending appropriate resource allocation adjustments
- Maintained accurate inventory records of all hardware assets, streamlining asset management processes
- Coordinated regular audits of operational procedures, identifying areas for improvement and enhancing overall efficiency levels
- Trained new staff members on company policies and industry best practices, fostering a culture of continuous learning within the team
- Provided technical support during critical incidents, promptly addressing issues to minimize service impact
- Worked closely with management teams to plan, develop and execute technical strategies aligned to client's vision
- Identified computer hardware and network system issues, performing troubleshooting techniques for remediation
- Oversaw development and implementation of improvements to support and network operations.
Education
High School Diploma -
Whitley County High School
Williamsburg, KY05.2021
Skills
- Asset management
- Risk analysis and management
- Data analysis
- Employee Training
- Network Administration
- Data Center Operations
- Project Planning
- Hardware troubleshooting
Timeline
Data Center Manager
Primeblock
03.2021 - Current
High School Diploma -
Whitley County High School
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