Zachary Holder
Crossville,TN
Summary
Efficient and precise with commitment to finishing jobs quickly and accurately. Proven to work closely with coworkers for effective data management. Skilled in document digitization, office modernization and data organization for enhanced productivity.
Overview
4
4
years of professional experience
Work History
Data Center Technician
PrimeBlock
12.2021 - 10.2023
- Increased data center efficiency by implementing new server management techniques and troubleshooting methods.
- Reduced downtime for clients by swiftly addressing technical issues and performing routine maintenance on servers.
- Collaborated with team members to improve overall service delivery, resulting in increased client satisfaction ratings.
- Streamlined processes for hardware installation, saving time and reducing potential errors during deployment.
- Maintained accurate inventory records for all data center equipment, facilitating efficient resource allocation and procurement decisions.
- Identified and reported problem devices and replaced defective parts.
- Recorded received products into database using asset tags information, product manufacturer, model and serial number.
- Moved and installed shelves, power strips, rails, servers, switches and other equipment.
- Installed and managed structured cabling infrastructure.
- Dressed and labeled cables for easy identification and traceability.
- Monitored network hardware operations to evaluate proper configuration.
Operations Team Member
Dollywood Theme Park
06.2019 - 07.2019
- Cleared parking lot of litter and foreign debris.
- Skilled at working independently and collaboratively in a team environment.
- Improved passenger satisfaction by consistently providing clear and timely announcements during train rides.
- Assisted passengers with special needs, prioritizing their comfort and accessibility throughout the journey.
- Assisted with vehicle flow management, ensuring smooth entry and exit of vehicles in the parking lot.
Education
Bachelor of Science - Marketing
Tennessee Technological University
Cookeville, TN05.2021
Skills
- Maintenance and Repairs
- Computer Hardware Troubleshooting
- Time Management
- Hardware Maintenance
- Network Troubleshooting
- Critical Thinking
- Infrastructure Monitoring
- Software Installation
- Team Collaboration
- Problem Solving
- Data Center Operations
- Asset Management
Timeline
Data Center Technician
PrimeBlock
12.2021 - 10.2023
Operations Team Member
Dollywood Theme Park
06.2019 - 07.2019
Bachelor of Science - Marketing
Tennessee Technological University
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