Yannanira Katherine Marquez
Warrensburg,Missouri
Summary
Highly skilled and licensed massage therapist with 12 years of experience providing customized therapeutic treatments to alleviate pain, improve mobility, and promote relaxation, proficient in various massage modalities including Swedish, deep tissue, and sports massage, dedicated to client well-being and maintaining a positive therapeutic relationship.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Massage Therapist
Serenity Salt Spa Texas
04.2023 - 10.2024
- Client assessment: Talk with 10 clients per day about their medical history, symptoms, and desired outcomes. Evaluate clients to identify areas of tension or pain.
- Massage: Use touch to manipulate body's soft tissues and muscles. This can include variety of massage techniques, such as deep muscle, hot stone, or prenatal.
- Treatment planning: About 60% of my Clients Create personalized treatment plans. This may include suggesting stretching, strengthening, or relaxation techniques.
- Documentation: Document clients' conditions and progress.
Cleanliness: Clean and sanitize equipment, and assist with general cleanliness. - Communication: Listen to 4 clients per day during their appointments and adjust techniques as desired.
- Promotion: Promote health and wellness benefits of massage.
- Follow protocols: Follow practice policies and protocols.
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
Massage Therapist
Miller Chiropractic Kent AMiller DC
02.2023 - 08.2024
- Evaluated upwards of 30- 40 client per month conditions to recommend appropriate massage therapy methods.
- Educated about 10 clients per day on benefits of massage and recommended home care techniques.
- Maintained accurate and up-to-date client records.
- Assessed clients to determine appropriate massage techniques to apply.
- Offered aromatherapy, hot stones and cupping as part of massage treatments.
- Provided deep tissue massages for alleviating chronic pain, resulting in significant client satisfaction and retention.
- Provided custom massage treatments to clients, tailored to individual needs and preferences.
- Performed sanitization tasks to keep massage environment clean and safe.
- Utilized hot stones, aromatherapy and other therapeutic treatments.
- Monitored patient progress throughout treatments, reporting any concerns or improvements to the supervising chiropractor promptly.
- Established efficient billing practices that minimized errors and expedited payment collection from insurance providers or patients directly.
Medical Assistant
Houston Methodist
10.2020 - 12.2020
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic's commitment to quality care.
- Empowered patients through education on self-management techniques for chronic conditions.
- Contributed to reduction in patient readmission rates by providing thorough discharge instructions and follow-up care recommendations.
- Conducted 30-60 calls dally from patient follow-up calls to monitor treatment progress and answer any questions.
Massage Therapist
United Chiropractor
03.2015 - 08.2020
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Demonstrated knowledge of anatomy and physiology to better understand body and inform massage techniques.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Evaluated client conditions to recommend appropriate massage therapy methods.
- Educated clients on benefits of massage and recommended home care techniques.
- Utilized hot stones, aromatherapy and other therapeutic treatments.
- Answered 30 phone calls to respond to customer questions, provide information and schedule appointments.
- Performed electric muscle stimulation, massage, and mechanical traction.
- Sanitized, restocked, and organized exam rooms and medical equipment.
Skills
- Time Management
- Communication
- Adaptability
- Problem-Solver
- Creativity
- Work ethic
- Attention to detail
- Bilingual
- Professionalism and ethics
- Body treatments
- Hot stone massage
- Sports massage
- Continuing education
- Customer needs assessment
Certification
- CMT - Certified Massage Therapist
- LMT - Licensed Massage Therapist
- CMA - Certified Medical Assistant
Languages
Spanish
Full Professional
Timeline
Massage Therapist
Serenity Salt Spa Texas
04.2023 - 10.2024
Massage Therapist
Miller Chiropractic Kent AMiller DC
02.2023 - 08.2024
Medical Assistant
Houston Methodist
10.2020 - 12.2020
Massage Therapist
United Chiropractor
03.2015 - 08.2020
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