Cory Faulkner
Huntsville,AR
Summary
Dynamic professional with a proven track record in customer service and efficient route planning, notably with Federal Express. Excelled in roles requiring attention to detail and problem-solving, ensuring timely and accurate deliveries. Skilled in equipment operation and fostering positive customer interactions, I consistently enhance satisfaction and operational efficiency.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Delivery Driver
Federal Express
Springdale, AR
10.2016 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Service Technician
Culligan Water Conditioning Service
Lowell ,AR
03.2014 - 10.2016
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
Delivery Driver
Freshpoint
Lowell, AR
08.2012 - 02.2014
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Sales Associate
Walmart
Huntsville, AR
05.2005 - 08.2012
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
High School Diploma - Computer And Information Systems
Huntsville High School
Huntsville, AR05.2006
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Attention to detail
- Time management
- Dependable and reliable
- Punctual and reliable
- Safe driving
- Problem-solving
- Time management skills
- Loading and unloading
- Clean driving record
- Heavy lifting
- Forklift operation
- Equipment operation
Accomplishments
Have won 7 safe driver awards
Certification
DOT Certified
Timeline
Delivery Driver
Federal Express
10.2016 - Current
Service Technician
Culligan Water Conditioning Service
03.2014 - 10.2016
Delivery Driver
Freshpoint
08.2012 - 02.2014
Sales Associate
Walmart
05.2005 - 08.2012
High School Diploma - Computer And Information Systems
Huntsville High School