Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
References
Timeline
Generic

Cory Fullam

Brookfield

Summary

Operations Lead at National Life Group with a proven track record in workflow optimization and team collaboration. Enhanced operational efficiency through strategic planning and effective communication, driving performance metrics improvements. Skilled in employee training and conflict resolution, fostering strong relationships to address new recruit challenges and elevate departmental performance.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Operations Lead

National Life Group
Montplier
05.2014 - Current
  • Managed daily workflows for offshore team of 40 employees and internal teams.
    Analyzed workflow metrics to report trends to leadership team.
    Identified daily improvements to enhance operational efficiency.
    Facilitated communication between offshore and internal teams for seamless collaboration.
  • responsible for conducting weekly huddles with offshore team on training opportunities, workflow trends, and general inquiries.
  • Tasked with educating new staff on new recruit operations.
  • Engage in daily collaboration with leadership to address workflow issues, enhance metrics, and resolve general inquiries.
  • Maintained regular communication with field leaders and agency contacts on new recruit inquiries. Developed strong relationships with field personnel to address recruitment challenges.
  • Collaborated with leadership team on initiatives to optimize departmental performance

Education

High School Diploma -

Randolph Union High School
Vermont
06-2003

Skills

  • Workflow optimization
  • Employee training
  • Performance metrics
  • Team collaboration
  • Client relationship management
  • Process improvement
  • Time management
  • Effective communication
  • Strategic planning
  • Conflict resolution
  • Strong team building skills
  • Scheduling coordination
  • Staff supervision
  • Operational efficiency
  • Team Training
  • Task delegation

Affiliations

  • Im a skilled outdoorsman, on my free time i enjoy spending every minute outside. Im married and have two daughters. I work hard so I can have quality time with my family.

Accomplishments

  • Received numerous above and beyond recognitions and perfect 12 recognitions

Certification

  • Completed LOMA through Nationallife

References

References available upon request.

Timeline

Operations Lead

National Life Group
05.2014 - Current

High School Diploma -

Randolph Union High School

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