Cory Hanselman
Salem,IL
Summary
Relationship-driven banking and business development professional with experience growing client portfolios, prospecting for new business, leading branch operations, and delivering customized financial solutions. Proven ability to build trusted relationships with business owners, identify operational and cash-flow needs, and connect clients with banking, merchant-services, lending, and payment solutions. Currently serving as a U.S. Bank Branch Manager, with an early record of expanding a significant small-business relationship through Elavon merchant services and Avvance customer financing. Brings extensive outside-sales experience, strong community relationship-building skills, and a disciplined focus on revenue growth, customer service, compliance, and long-term client retention.
Overview
27
27
years of professional experience
Work History
Branch Manager
US Bank
Centralia , IL
04.2026 - Current
- Lead daily branch operations, employee coaching, client engagement, risk management, and performance execution while ensuring adherence to bank policies, regulatory requirements, and operational controls.
- Develop new consumer and small-business relationships through proactive outreach, needs-based conversations, community involvement, referrals, and collaboration with internal banking partners.
- Identify business owners’ operational, payment-processing, cash-flow, credit, and growth needs and recommend appropriate U.S. Bank products and services to deepen relationships and increase revenue.
- Expanded a relationship with a local plumbing company generating approximately $2.9 million in annual sales by securing enrollment in Elavon merchant services and Avvance customer financing, providing the business with additional payment options and opportunities to increase sales.
- Coach branch employees on relationship development, prospecting, client discovery, referrals, product knowledge, and follow-through while monitoring individual and branch performance against assigned growth and service goals.
Sales & Relationship Manager
Koerner Distributor
Effingham, IL
07.2023 - 01.2026
- Managed key retail accounts across assigned territory, strengthening partnerships and driving consistent product growth through consultative sales and relationship management.
- Identify customer needs and recommend tailored solutions that increase revenue and improve product visibility.
- Coordinate with sales and marketing teams to execute merchandising strategies and optimize in-store product performance.
- Maintain strong communication with clients to resolve issues, strengthen loyalty, and improve customer satisfaction.
- Analyze market trends and customer purchasing behaviors to identify new business opportunities.
Relationship Manager
Accel Entertainment Gaming, LLC
Salem, IL
10.2020 - 01.2023
- Managed a portfolio of business clients, increasing monthly sales across the portfolio 8% year-over-year through relationship development and strategic account management.
- Built long-term partnerships with business owners by identifying operational and financial needs and recommending tailored solutions.
- Collaborated with cross-functional teams to resolve client issues and deliver customized service solutions.
- Ensured compliance with company policies, regulatory requirements, and operational procedures.
- Strengthened client relationships through proactive communication, problem resolution, and consistent follow-through.
Quality Control Specialist
Accel Entertainment
Collinsville, IL
08.2015 - 10.2020
- Monitored operational processes to ensure compliance with company policies and regulatory standards.
- Conducted internal audits and implemented process improvements to strengthen operational efficiency and risk management.
- Trained and mentored employees on compliance procedures and quality standards.
j
United States Army
, NC
01.2000 - 01.2004
- Honorable Discharge
- Coordinated mission-critical communications and targeting systems in high-pressure environments.
- Led and trained team members while ensuring strict adherence to operational procedures.
- Demonstrated strong leadership, accountability, and decision-making under pressure.
Education
High School Diploma -
Centralia High School
Centralia, IL06.1997
Some College (No Degree) - General Studies, General
John A Logan College
Carterville, ILSkills
- Relationship Management
- Business Development
- Sales & Revenue Growth
- Team Leadership & Coaching
- Compliance & Process Adherence
- Operational Management
- Data Analysis & Performance Metrics
- Customer Needs Analysis
Timeline
Branch Manager
US Bank
04.2026 - Current
Sales & Relationship Manager
Koerner Distributor
07.2023 - 01.2026
Relationship Manager
Accel Entertainment Gaming, LLC
10.2020 - 01.2023
Quality Control Specialist
Accel Entertainment
08.2015 - 10.2020
j
United States Army
01.2000 - 01.2004
Some College (No Degree) - General Studies, General
John A Logan College
High School Diploma -
Centralia High School