Cory Heinlein
Fort Worth,Texas
Summary
I have spent the last 23 years working my way through the ranks with QuikTrip. I have done everything with them from being a corporate trainer welcoming and developing new hires to running and operating stores over the last 13 years. During this time I've also led store openings while supervising my stores from afar. Prior to this I have excelled in sales with metro east marine selling everything from personal watercrafts to motor yachts.
Overview
24
24
years of professional experience
Work History
Manager/ Store Opener
Quiktrip
Fort Worth, TX
01.2001 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Controlled costs to keep business operating within budget and increase profits.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Salesman
Metro East Marine
Belleville, IL
01.2000 - 06.2005
- Developed strong client relationships through consistent communication and exceptional customer service.
- Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
- Increased sales revenue by identifying potential clients.
- Provided after-sales support, addressing any issues promptly to ensure ongoing client satisfaction.
Education
Bachelor Of Applied Science - Exercise Physiology
S.I.U.E. Edwardsville
Edwardsville, IL05.2005
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Staff Training and Development
- Performance Evaluations
- Budget Control
- Customer Service
- Teamwork and Collaboration
Timeline
Manager/ Store Opener
Quiktrip
01.2001 - Current
Salesman
Metro East Marine
01.2000 - 06.2005
Bachelor Of Applied Science - Exercise Physiology
S.I.U.E. Edwardsville