Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cory Hood

Washougal

Summary

Dynamic and results-driven professional with extensive experience at Bens Bottle Shop, excelling in service excellence and effective team leadership. Proven track record in developing innovative cocktail recipes and optimizing inventory control, enhancing customer satisfaction while minimizing waste. Strong decision-making and communication skills ensure seamless operations and exceptional guest experiences.

Overview

16
16
years of professional experience

Work History

Assistant Manager/Bartender

Bens Bottle Shop
02.2016 - 05.2025
  • Supported inventory management by tracking supplies and ensuring availability.
  • Provided customer support, addressing inquiries and resolving concerns effectively.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.

Lead Bartender/Supervisor

Chama River Brewing
08.2009 - 11.2015
  • Supervised daily bar operations, ensuring compliance with health and safety regulations.
  • Developed innovative cocktail recipes, enhancing customer experience and expanding drink menu.
  • Trained and mentored junior bartenders on mixology techniques and customer service best practices.
  • Managed inventory control, optimizing stock levels to minimize waste and reduce costs.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.

Education

Business Administration

Fort Lewis College
Durango, CO

Skills

  • Service excellence
  • Money handling
  • Effective team leadership
  • Decision-making
  • Time management
  • Customer relationship management (CRM)
  • Multitasking and organization
  • Verbal and written communication

Timeline

Assistant Manager/Bartender

Bens Bottle Shop
02.2016 - 05.2025

Lead Bartender/Supervisor

Chama River Brewing
08.2009 - 11.2015

Business Administration

Fort Lewis College

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