Cory Malm
Manchester
Summary
Results-driven Profit Center Manager with strong background in driving profitability and growth. Skilled in strategic planning, budgeting, cost control, and team leadership. Demonstrated success in optimizing business operations to maximize profits while minimizing expenses. Proven ability to implement effective strategies that enhance operational efficiency and customer satisfaction.
Overview
10
10
years of professional experience
Work History
Profit Center Manager
Hajoca Corporation
Methuen
08.2021 - Current
- Directed financial performance management strategies to enhance profitability and operational efficiency.
- Established and nurtured strong client relationships to drive customer loyalty and retention.
- Initiated sales growth initiatives that resulted in increased market share and revenue.
- Monitored inventory levels to optimize supply chain management and reduce costs.
- Developed operational procedures that increased efficiency and reduced turnaround times.
- Negotiated supplier contracts to secure favorable terms and enhance profitability.
- Reviewed monthly financial statements for accuracy; identified discrepancies or potential risks.
Counter Salesperson
Hajoca Corporation
North Andover
10.2017 - 08.2021
- Assisted customers in identifying suitable products based on specific needs.
- Processed sales transactions efficiently, ensuring timely service delivery.
- Resolved customer inquiries and concerns to enhance satisfaction and loyalty.
- Educated customers on product features to facilitate informed purchasing decisions.
- Tracked inventory levels and reported discrepancies to management.
Team Leader
Dick's Sporting Goods, Inc
Seabrook
07.2015 - 10.2017
- Maintained a positive work environment that promoted collaboration between team members.
- Delegated daily tasks to team members to optimize group productivity.
- Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
- Monitored daily workflow to ensure adherence to established policies and procedures.
Education
High School Diploma -
Sanborn Regional High
Kingston NHH06-2010
Some College (No Degree) - Music Education
Northern Essex Community College
Haverhill, MASkills
- Financial performance management
- Supply chain optimization
- Client relationship building
- Sales growth strategies
- Contract negotiation
- Customer retention strategies
Timeline
Profit Center Manager
Hajoca Corporation
08.2021 - Current
Counter Salesperson
Hajoca Corporation
10.2017 - 08.2021
Team Leader
Dick's Sporting Goods, Inc
07.2015 - 10.2017
High School Diploma -
Sanborn Regional High
Some College (No Degree) - Music Education
Northern Essex Community College