Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
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Cory Marcetti

Castle Rock,CO

Summary

Compassionate and knowledgeable manager motivated to positively impact store operations and team success. I am well-trained in multiple areas of retail and am always seeking ways to enhance my skills and provide superior customer service. I am highly organized, results-oriented and hardworking with strong attention to detail. With 9 years of retail management experience, I know I can be a wonderful asset to the company.

Overview

10
10
years of professional experience

Work History

Senior Certified Pharmacy Technician

Walgreens
Castle Pines, CO
05.2024 - Current
  • Resolved billing issues with insurance companies or other third-party payers.
  • Trained new employees on pharmacy operations, policies, procedures, and safety protocols.
  • Ensured compliance with federal and state laws pertaining to controlled substances.
  • Assisted with the development of policy changes related to pharmacy services.
  • Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.

Pharmacy Technician

Walgreens
05.2023 - Current
  • Teamed with peers, technicians and pharmacists to prioritize and complete orders.
  • Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
  • Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
  • Maintained pharmacological practices by checking drug inventory, stocking medications and monitoring supplies.
  • Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
  • Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.

Assistant Store Manager

Chico's FAS
Castle Rock, CO
01.2022 - 05.2023
  • Handled scheduling for store shifts to achieve adequate staffing.
  • Delegated assignments based on team strengths to optimize floor coverage and service levels.
  • Coached and developed store associates through formal and informal interactions.
  • Oversaw aspects of maintenance, inventory and daily activity management.
  • Checked monthly sales and performance reports to support operational planning and strategic decision-making.
  • Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
  • Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.

Supervisor

Chico's FAS Inc.
Castle Rock, CO
04.2019 - 01.2022
  • Support Store and Assistant Manager in operational improvements and resolution of any problems to deliver superior customer service
  • Opening and closing store in addition to leading shifts
  • Visual merchandising and freight management
  • Routinely change store promotion and assist in monthly floor set
  • Track and analyze weekly sales to implement corrective action plans and streamline operations
  • Meet and exceed sales goals on a daily and weekly basis

Acting Assistant Manager

Kay Jewelers
Castle Rock, CO
08.2018 - 10.2018
  • Assumed Assistant Store Manager responsibilities following Store Manager's leave of absence and subsequent departure from company
  • Oversaw store repair department including shipping, receiving, quality inspection and margin control
  • Assisted in transition to new Store and Assistant Manager

Supervisor

Kay Jewelers
Castle Rock, CO
07.2016 - 10.2018
  • Directed and motivated team of 5+ associates in upscale retail setting
  • Trained newly hired employees
  • Opened and closed store
  • Visual merchandising and Inventory control
  • Achieved President’s Club sales level ($490,000+) for FY2018
  • Helped increase store volume level to $2.5 million

Acting Assistant Manager

Kay Jewelers
Castle Rock, CO
04.2017 - 06.2017
  • Assumed Assistant Store Manager responsibilities during Store Manager's maternity leave
  • Oversaw store repair department including shipping, receiving, quality inspection and margin control
  • Directed a team of 5+ associates

Assistant Store Manager, Supervisor

Lucky Brand Jeans
11.2014 - 07.2016
  • Training and management of a team of 10+ associates and 3 managers
  • Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members
  • Completed frequent walk-throughs and directed team members to correct any issue impacting store appearance or professionalism
  • Set schedules and delegated assignments based on team member strengths to optimize coverage and service levels
  • Helped team members deliver polite and positive service to every customer by closely monitoring behaviors and offering constructive guidance
  • Implemented merchandising plans to drive profitability, collaborating with visual merchandising manager

Education

Bachelor of Arts - Psychology

University of Colorado

Skills

  • Administrative duties
  • Inventory control
  • Payroll
  • Conversion, LY sales, Comp KPI
  • Visual merchandising
  • Brand building
  • Team development strategies

Accomplishments

Signet Diamond Elite Club 2017-2018: #77 out of entire company based on store classification.
Personal sales of $490,389.08

References

Kara Martin, Store Manager, Chico’s: 386-748-4346

Shandra Laskey, Former District Manager, Lucky Brand Jeans: 720-443-7118

Nancie Munsey, Owner, CANDO for You: 303-345-4557

Timeline

Senior Certified Pharmacy Technician

Walgreens
05.2024 - Current

Pharmacy Technician

Walgreens
05.2023 - Current

Assistant Store Manager

Chico's FAS
01.2022 - 05.2023

Supervisor

Chico's FAS Inc.
04.2019 - 01.2022

Acting Assistant Manager

Kay Jewelers
08.2018 - 10.2018

Acting Assistant Manager

Kay Jewelers
04.2017 - 06.2017

Supervisor

Kay Jewelers
07.2016 - 10.2018

Assistant Store Manager, Supervisor

Lucky Brand Jeans
11.2014 - 07.2016

Bachelor of Arts - Psychology

University of Colorado

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