Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cory Martin

Chandler,AZ

Summary

Ambitious debt collector with more than 2 years of experience in debt collection and collections processing as well as 5 total years in call centers. Successful in following up on past due accounts and recouping unpaid balances. Outstanding negotiator skillful in creating manageable repayment plans to reduce debt. Motivated professional offering proficiency in data entry combined with strong mathematical and analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning. Dependable Collections Specialist successful at meeting high productivity, quality and performance standards. Efficient and competent professional. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Very great customer service and professionalism when speaking to clients. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Very punctual person. Extremely reliable worker.

Overview

5
5
years of professional experience

Work History

Demolition tech

EcoDry Restoration
Chandler, Az
01.2024 - Current
  • Strengthened communication skills through regular interactions with others.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Paid attention to detail while completing assignments.
  • Worked well in a team setting, providing support and guidance.
  • Organized and detail-oriented with a strong work ethic.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Excellent communication skills, both verbal and written.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked effectively in fast-paced environments.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Passionate about learning and committed to continual improvement.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Adaptable and proficient in learning new concepts quickly and efficiently.

Sales representative and validation

Turn key solutions
Phoenix, Az
03.2017 - 03.2018
  • Excellent communication skills, both verbal and written.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked well in a team setting, providing support and guidance.
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Learned and adapted quickly to new technology and software applications.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked effectively in fast-paced environments.
  • Passionate about learning and committed to continual improvement.
  • Organized and detail-oriented with a strong work ethic.
  • Managed time efficiently in order to complete all tasks within deadlines.

Debt collector

.
Phoenix, Az
05.2014 - 02.2016
  • Worked effectively in fast-paced environments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Developed and maintained courteous and effective working relationships.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Excellent communication skills, both verbal and written.
  • Strengthened communication skills through regular interactions with others.
  • Organized and detail-oriented with a strong work ethic.
  • Proven ability to learn quickly and adapt to new situations.
  • Paid attention to detail while completing assignments.
  • Self-motivated, with a strong sense of personal responsibility.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Passionate about learning and committed to continual improvement.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Sales Representative Team Leader

Fls connect
Peoria, Az
02.2012 - 02.2014
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked well in a team setting, providing support and guidance.
  • Paid attention to detail while completing assignments.
  • Worked effectively in fast-paced environments.
  • Excellent communication skills, both verbal and written.
  • Strengthened communication skills through regular interactions with others.
  • Self-motivated, with a strong sense of personal responsibility.
  • Learned and adapted quickly to new technology and software applications.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Managed time efficiently in order to complete all tasks within deadlines.

Education

High School Diploma -

Shadow Mountain High School
Phoenix, AZ
05.2012

Skills

  • Payment Arrangement
  • Skip Tracing
  • Collections processing
  • Account Management
  • Debt Negotiation
  • Repayment plan structuring
  • Fair debt practices
  • Outbound Calling
  • Collections
  • Goals and performance
  • Active listening abilities
  • Persuasion techniques
  • Sales experience
  • Attention to Detail
  • Clear Communication
  • Updating Customer Accounts
  • Fair Debt Collections Practices
  • Negotiation and Resolution
  • Persuasive Negotiation
  • FDCPA Compliance

Timeline

Demolition tech

EcoDry Restoration
01.2024 - Current

Sales representative and validation

Turn key solutions
03.2017 - 03.2018

Debt collector

.
05.2014 - 02.2016

Sales Representative Team Leader

Fls connect
02.2012 - 02.2014

High School Diploma -

Shadow Mountain High School
Cory Martin