Operations Manager
Advanced Auto Parts
05.2018 - Current
Cory Myles
Operations Manager
Portland,OR
Timeline
Partner Support Representative
Genesis Financial Solutions
02.2017 - 04.2018
General Manager
Papa Johns
03.2007 - 01.2017
High School Diploma -
Lake Havasu High School
2005 - 2009
Work History
Operations Manager
Advanced Auto Parts
Portland , OR
05.2018 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed systems and procedures to improve operational quality and team efficiency.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Facilitated smooth collaboration between departments through clear communication channels.
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
- Worked effectively in fast-paced environments.
Partner Support Representative
Genesis Financial Solutions
Beaverton , OR
02.2017 - 04.2018
- Provided expert guidance on product features and functionalities to assist partners in maximizing their use of the platform.
- Handled escalations from partners professionally while adhering to company guidelines and protocols.
- Streamlined communication between partners and internal teams for better collaboration.
General Manager
Papa Johns
Lake Havasu City , AZ
03.2007 - 01.2017
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
Overview
17
17
years of professional experience
4
4
years of post-secondary education
Education
High School Diploma -
Lake Havasu High School
Lake Havasu City, AZ 2005 - 2009
Skills
- Management
- Hiring and Onboarding
- Operations Oversight
- Multi-Unit Operations Management
- Staff Training
- Supply Chain Distribution
- Project Management
- Health and Safety Regulations
- Key Performance Indicators (KPI)
- Monitor Equipment
- Risk Management
- Coaching and Mentoring
Work Preference
Work Type
Full TimeLocation Preference
On-SiteRemoteHybridImportant To Me
Work-life balanceCareer advancementCompany Culture401k matchPaid time offHealthcare benefitsPaid sick leaveStock Options / Equity / Profit SharingPersonal development programsAccomplishments
- Promoted to Warehouse Lead after one year with the company.
- Promoted to Outbound Supervisor one year after Warehouse Lead promotion.
- Promoted to Operations Manager two years after Outbound Supervisor promotion.
- Supervised team of eighty-six staff members.
- Increased site ranking from 13th place to 4th within the first year.