Accomplished Training Manager with extensive leadership experience in staff development, process and productivity improvements and performance management.
Overview
19
19
years of professional experience
Work History
Training General Manager
Papa Johns
Hampton, 23606
03.2021 - Current
Conducted orientation sessions and organized on-the-job training for new hires.
Communicated all learning and performance objectives, schedules and training assessments to upper management.
Led daily, weekly and monthly coaching, counseling and feedback sessions.
Trained staff during meetings and workshops.
Sales Service Representative
Cintas
Portsmouth, 23702
10.2018 - 03.2021
Offered knowledgeable insight into available products and services to help consumers make informed decisions.
Stocked and merchandised products at route locations, keeping every vendor well-supplied with enough product to meet forecasted sales level.
Researched client requests to create best possible solutions for diverse needs.
Investigated and resolved customer inquiries and complaints quickly.
Heavy Equipment Operator II / Acting Supervisor at Waste Management, Hampton, VAHeavy Equipment Operator II / Acting Supervisor at Waste Management, Hampton, VA