Dynamic professional with over 20 years in customer service. Expertise in problem-solving and adaptability, ready to leverage skills in a new role while maintaining high energy and commitment to client satisfaction.
Overview
25
25
years of professional experience
Work History
Manager
Shedden Pilates
Albuquerque, NM
08.2005 - 01.2026
Co-managed a family business (exercise studio) along with my ex-wife for 20 years
Handled bookkeeping, including monthly taxes, yearly taxes, and payments received
Customer service, including dealing with client questions and complaints
Advertising, including face to face promotion of the business and promotion of the business by phone
This was a small, family business, so additional duties included everything from finding and maintaining a place of business, to repairs, to cleaning
Asst. Manager
Broadway Apartments
El Cajon, CA
01.2001 - 03.2004
Supervised daily operations to ensure correct management of the property.
Developed and implemented maintenance schedules for efficient upkeep of facilities.
Provided friendly customer service, dealing with everything from maintenance issues, to payment issues, to new tenant orientation.
Education
No Degree -
University of Michigan
Ann Arbor, MI
Southfield-Lathrup Highschool
Southfield
05-1991
Skills
Great customer service skills: over 20 years of experience providing friendly customer service in a variety of settings
High energy: running a small business full-time with a can-do attitude, dealing with the whole range of challenges which arose on a day to day basis
Motivation: ready for a new challenge, looking forward to starting a new chapter in life, committed to working hard every day and getting the job done
Adaptability: wide skill set, willingness and ability to learn
Problem Solving: used to solving problems on the go in a wide variety of situations