CORY WEBER
Littleton,CO
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success and achieve consistent and industry-leading results in highly-regulated environments. Dedicated to applying training and working smarter by generating innovative ideas to increase efficiency in existing processes and methods to enhance employee engagement and boost performance.
Overview
9
9
years of professional experience
Work History
Sales Department Supervisor
Lowe's
04.2023 - Current
- Created monthly reports to analyze departmental performance against KPIs, identifying areas for improvement or growth opportunities.
- Implemented CRM system to track leads, conversions, and customer interactions, improving overall organization within the department.
- Initiated process improvements to enhance efficiency, resulting in shorter sales cycles and increased close rates.
- Expanded market share by identifying new business opportunities and establishing strong relationships with key clients.
- Increased customer satisfaction with proactive communication and timely resolution of issues.
Senior Mortgage Processor III
U.S. Bank
10.2019 - 11.2021
- Negotiated favorable terms for borrowers while ensuring adherence to lender guidelines during loan structuring processes.
- Mentored junior processors, sharing knowledge and best practices to improve overall team performance.
- Collaborated with underwriters to expedite loan approvals, resulting in faster closings for clients.
- Contributed to the growth of the organization by consistently exceeding sales objectives.
Sales Manager/Project Manager
JBC Roofing & Gutters
05.2019 - 08.2020
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Optimized territory management plans by analyzing data on customer demographics, preferences, and buying patterns.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
Licensed Office Manager
Allstate
01.2018 - 05.2019
- Direct, plan, or implement policies and objectives to ensure continuing operations with growing returns, Identify staff vacancies, recruit, interview, and select applicants, maximize investment returns, and increase productivity
- Maintained a high level of client satisfaction with timely and accurate communication, addressing concerns promptly.
- Coordinated staff schedules to maximize coverage during peak hours while minimizing overtime expenses.
- Increased overall productivity by delegating tasks effectively according to individual strengths and skill sets.
Retail District Manager
Verizon
10.2014 - 01.2018
- Addressed employee performance issues proactively through coaching and constructive feedback sessions.
- Handled any escalated customer complaints or issues that required the attention of higher management.
- Streamlined operational processes, increasing efficiency across multiple locations.
- Conducted regular store visits to evaluate compliance with company policies and procedures.
- Collaborated with store managers to set sales goals and identify areas of opportunity for growth.
Education
Associate of Science - Mathematics
Metropolitan State University of Denver
Denver, United States05.2014
Skills
- CRM proficiency
- Sales Presentations
- Sales Coaching
- Inventory Oversight
- Loss Prevention
- Cycle Counts and Audits
- Calendar and Scheduling Software
- Interpersonal Communication
- Business Development
- Analytical Skills
- Decision-Making
- Professional Demeanor
Timeline
Sales Department Supervisor
Lowe's
04.2023 - Current
Senior Mortgage Processor III
U.S. Bank
10.2019 - 11.2021
Sales Manager/Project Manager
JBC Roofing & Gutters
05.2019 - 08.2020
Licensed Office Manager
Allstate
01.2018 - 05.2019
Retail District Manager
Verizon
10.2014 - 01.2018
Associate of Science - Mathematics
Metropolitan State University of Denver
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