Dynamic sales department supervisor with a proven track record in training and mentoring associates. Expertise in visual merchandising and customer service ensures alignment with brand standards and promotes loyalty.
Work History
Pro Sales Department Supervisor
5 Years 1 Month
Lowe's | 06.2021 - Current
Supervised daily operations, ensuring adherence to company policies and procedures for consistent service delivery.
Trained and mentored new sales associates, improving team capabilities and customer service outcomes.
Utilized planograms to efficiently cycle out outdated products and introduce new inventory.
Resolved customer inquiries and complaints effectively, promoting a positive shopping experience and fostering loyalty.
Oversaw visual merchandising efforts, ensuring adherence to brand standards and optimal product presentation.
Education
No Degree - Financial Planning
Southern Illinois University, Carbondale | Carbondale, IL
High School Diploma
Orion High School | Orion,Il | 06-2021
Skills
Sales coaching
Sales presentations
CRM proficiency
Continuous learning
Attention to detail
Problem-solving abilities
Cash handling
Power Equipment Certified
Adaptability and flexibility
Teamwork and collaboration
Willingness to learn
Certification
Fork Truck Certification Training - December 2021- July 2026