Yajaira Alvarez
Archdale,United States
Summary
Results-oriented professional with 1-2 years in Pro Sales management, driving strong sales performance and customer satisfaction for contractors, builders, and commercial clients. Expertise in aligning customer needs with quality construction solutions fosters enduring relationships and trust with Pro customers.
Overview
7
7
years of professional experience
Work History
Pro Sales Department Supervisor
Lowes Home improvement
Greensboro, United States
11.2024 - Current
- Supervise the daily activities of the Pro Sales team to ensure excellent service and sales performance.
- Build and maintain strong relationships with Pro customers (contractors, remodelers, builders) to understand and meet their business needs.
- Spearheaded a high-performing team that propelled the store into the top 50 across the entire company, achieving the number one ranking in the district year to date.
- Developed and mentored team members, ensuring continuous professional development and upward mobility within the organization.
- Consistently exceeded district targets, contributing to the overall success of the region and strengthening market position as the number 1.
- Achieved over $1M in sales within the first 6 months, demonstrating strong product knowledge and customer relationship-building abilities.
- Earned multiple awards as the top credit achiever, consistently surpassing sales and credit goals.
- Developed and maintained a loyal customer base by providing personalized solutions and exceptional service.
Pro sales specialist
Lowes home Improvement
Greensboro, United States
01.2023 - 01.2024
- Provided expert-level service to professional customers, including contractors, builders, remodelers, and tradespeople. My role involved delivering tailored solutions that addressed the unique needs of commercial clients, helping them streamline their projects with the right materials, tools, and support.
Project Manager
JH REMODEL AND RENOVATION
Greensboro
10.2019 - 04.2023
- Managed renovation projects from initiation to completion.
- Coordinated schedules and resources for multiple remodeling assignments.
- Facilitated communication between clients, contractors, and suppliers.
- Prepared documentation for project updates and client meetings.
- Prepared cost estimates for projects of varying sizes.
Education
Associates - Construction Management
Guilford Technical Community College
Greensboro, ncSkills
- Team Leadership
- Customer Engagement
- Sales Strategy
- Inventory management
- Business Development
- Mentoring and coaching
- Technical Sales
Languages
- Spanish
- English
Performance Metrics
- Supervise the daily activities of the Pro Sales team to ensure excellent service and sales performance.
- Build and maintain strong relationships with Pro customers (contractors, remodelers, builders) to understand and meet their business needs.
- Spearheaded a high-performing team that propelled the store into the top 50 across the entire company, achieving the number one ranking in the district year to date.
- Developed and mentored team members, ensuring continuous professional development and upward mobility within the organization.
- Consistently exceeded district targets, contributing to the overall success of the region and strengthening market position as the number 1.
- Achieved over $1M in sales within the first 6 months, demonstrating strong product knowledge and customer relationship-building abilities.
- Earned multiple awards as the top credit achiever, consistently surpassing sales and credit goals.
- Developed and maintained a loyal customer base by providing personalized solutions and exceptional service.
Timeline
Pro Sales Department Supervisor
Lowes Home improvement
11.2024 - Current
Pro sales specialist
Lowes home Improvement
01.2023 - 01.2024
Project Manager
JH REMODEL AND RENOVATION
10.2019 - 04.2023
Associates - Construction Management
Guilford Technical Community College