Summary
Overview
Work History
Education
Skills
References
Memberships And Achievements
Affiliations
References
Timeline
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Corynna Rahn

Bay City

Summary

Customer service professional with extensive experience at Vinny’s Uptown Grill, specializing in problem-solving and effective communication. Demonstrated success in enhancing guest relations and efficiently resolving conflicts. Proficient in Microsoft Office and skilled in multitasking, consistently delivering exceptional service and promoting positive team collaboration.

Overview

15
15
years of professional experience

Work History

Waitress

Vinny’s Uptown Grill
Bay City
01.2019 - 03.2025
  • Executed cash handling procedures, ensuring accuracy and security of all transactions.
  • Delivered exceptional customer service, addressing inquiries and resolving issues promptly.
  • Demonstrated excellent verbal communication skills when interacting with guests.
  • Established positive relationships with guests through effective communication skills.

Waitress

Uno’s Grill & Bar
Bay City
08.2013 - 09.2019
  • Delivered exceptional customer service to enhance client satisfaction.
  • Responded promptly to customer inquiries, resolving issues efficiently.
  • Trained new staff on best practices in customer service.
  • Maintained accurate records of customer interactions and feedback.

Financial Customer Service Representative

Great Lakes Federal Credit Union
Bay City
03.2016 - 08.2016
  • Executed cash handling duties for member deposits and withdrawals.
  • Processed phone orders and addressed account inquiries with members.
  • Filed deposit slips and related paperwork to maintain accurate records.
  • Provided comprehensive support to resolve member transaction issues.
  • Participated in team meetings to strategize on customer service improvements.

Hostess

Latitude 43 Grill & Bar
Bay City
02.2010 - 05.2012
  • Greeted and seated guests promptly upon arrival.
  • Anticipated customer needs to deliver exceptional service.
  • Communicated accurate wait times and monitored waiting lists effectively.
  • Managed incoming calls efficiently during high-demand shifts.

Pharmacy Technician

Meijer Pharmacy
Saginaw
10.2011 - 01.2012
  • Collaborated with healthcare professionals to enhance patient care.
  • Addressed customer complaints promptly while ensuring professionalism.
  • Reported discrepancies in medication orders to pharmacist immediately.
  • Engaged with nurses and physicians regarding drug therapies for patients.
  • Maintained clear communication with team members to optimize service efficiency.

Education

Mid-Michigan Community College - Radiology

Mid-Michigan Community College
Mt Pleasant, Mi
06.2025

Delta College - Science

Delta College
Saginaw, Mi
06.2018

High School -

John Glenn High School
Bay City, MI
06.2012

Skills

  • Problem solving and organization
  • Team collaboration
  • Customer service
  • Conflict resolution
  • Guest relations
  • Communication skills
  • Microsoft Office proficiency
  • Customer service excellence
  • High energy and multitasking
  • Quick learning ability
  • Time management expertise

References

  • Vincent Stewert, Owner of Vinny’s Uptown Grill, (989)-439-1557
  • Amy Thomas, Believe Inspire Beauty, (989)-372-3779
  • Mike Witbrout, General manager at Uno’s Grill & Bar, (989)-684-8667

Memberships And Achievements

  • Certified Trainer, Uno’s Chicago Grill
  • Associates Degree- Mid-Michigan Community College, 06/18
  • Community Service
  • Woman’s shelter, 2013
  • Class community service, Culinary Program, 06/12

Affiliations

  • Mother of 3

References

References available upon request.

Timeline

Waitress

Vinny’s Uptown Grill
01.2019 - 03.2025

Financial Customer Service Representative

Great Lakes Federal Credit Union
03.2016 - 08.2016

Waitress

Uno’s Grill & Bar
08.2013 - 09.2019

Pharmacy Technician

Meijer Pharmacy
10.2011 - 01.2012

Hostess

Latitude 43 Grill & Bar
02.2010 - 05.2012

Mid-Michigan Community College - Radiology

Mid-Michigan Community College

Delta College - Science

Delta College

High School -

John Glenn High School

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