Results-oriented professional with a proven track record at Sugarfire Barbecue, enhancing dining experiences and driving revenue growth through strategic planning and exceptional customer service. Demonstrates expertise in effective organization and collaborative teamwork, excelling in fast-paced environments with a unique blend of creative problem-solving and clear verbal communication.
Work History
Waitress
One Holland Restaurant Group
Serving as a dedicated and enthusiastic employee, while achieving the highest level of customer service
Gained experience managing time and effectively multitasking in a fast-paced work environment while working under pressure
Skilled at memorizing menus, training new hires, and providing top-caliber service to patrons
Emphasizing my dedication, commitment, and contributions to the five years I've been with one Holland, I've built positive relationships with colleagues, customers, and management
Assistant Manager
Sugarfire Barbecue
Leadership and organization skills
Oversee daily operations and staff performance to ensure exceptional customer service and satisfaction
Managed inventory, optimized scheduling, and implemented efficient workflows, resulting in increased productivity and cost savings
Collaborated with management to develop and implement strategies to enhance the dining experience and drive revenue growth
Catering experience at weddings and graduation parties which included menu planning, food preparation and customer service
Cashier
Servatii Bakery
Effectively managed customer transactions, ensuring accuracy and efficiency
Provided excellent customer service, handling inquiries and resolving issues promptly
Contributed to maintaining a clean and organized workspace, supporting the overall operations of the bakery
Education
Bachelor's degree - Health Communication, Minor in Business Marketing
Northern Kentucky University
05.2024
High School Diploma -
Notre Dame Academy
Skills
Clear Verbal Communication
Problem-Solving Creativity
Customer Support
Collaborative Teamwork
Time management
Strategic Planning
Effective Organization
Social Media Engagement
Data Analysis
Market Research
Sales Strategy Development
Flexible Problem Solving
Health Communications
Menu memorization
Volunteer Experience
Parish Kitchen, Gaining hands-on experience in food preparation, organization, and teamwork within a community-oriented environment.
Craig Underwood Memorial 5k, Assisted with event set-up and teardown., Provided support to the participants., Directed runners along the race route., Collaborated with other volunteers.
John G Carlisle Grade School, Assisted teachers with classroom activities, such as organizing material and supervising students., Provided one-on-one support to students with assignments and academic tasks, fostering a positive learning environment.
Timeline
Waitress
One Holland Restaurant Group
Assistant Manager
Sugarfire Barbecue
Cashier
Servatii Bakery
Bachelor's degree - Health Communication, Minor in Business Marketing
Northern Kentucky University
High School Diploma -
Notre Dame Academy
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